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Full Time- ServiceNow Solution Architect in NY

E-Solutions

ServiceNow Solution Architect

Location: Tarrytown NY 10591 (Hybrid) No flexibility, please look for candidates who are based out of NY/NJ/PA who can go to client office 2-3 days/week

FTE Only

Job Description:

  • 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.)
  • Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps etc.)
  • Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations
  • Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work.
  • Strong understanding of ServiceNow versions, features and licensing models.
  • Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
  • Experienced working in an onsite offshore model; managing offshore teams remotely.
  • Must have experience in independently driving discovery, design and art of possible workshops with customers and can identify and map business requirements against platform capabilities.
  • Strong domain expertise in two or more of the following areas:
    • IT Service Management
    • Customer Service Management
    • Security Operations
    • Governance, Risk and Compliance
  • Strong working knowledge of some or all of the below ServiceNow application suites:
    • ITSM
    • ITOM
    • IRM
    • SecOps
    • ITAM
  • Must be ServiceNow certified
    • One or more Certified Implementation Specialist (CIS) certifications
Vacancy posted a month ago
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