Medical Office Coordinator (Geriatric Psychiatry Neuropsychiatry)

Medical Office Coordinator

The Department of Geriatric Psychiatry Neuropsychiatry is seeking a Medical Office Coordinator to coordinate activities and provide secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients' family members, referring physicians, and third party carriers with regard to patient-related issues. Works with others in a team environment.

Specific Duties and Responsibilities

• Coordinates a multi-faceted clinical/research office.
• Assists patients, referring physicians, and third party carriers to resolve patient related issues.
• Researches and prepares specialized reports and budgets.
• Schedules patients for laboratory tests, medical examinations, and consultations.
• Acquires medical/psychiatric records of patients.
• Relays information to patients regarding preparation for laboratory tests and examinations.
• Maintains familiarity with various types of medical insurance to explain these plans.
• Obtains pre-certifications as required by patients' health care insurers or managed care providers.
• Assists patients or family members with completion of medical insurance forms.
• Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
• Arranges or assists in arranging patient transportation.
• Types routine correspondence and reports from dictation or handwritten copy using personal computer.
• Transcribes machine dictated medical reports and other documentation using medical terminology.
• Performs data entry of consult questionnaires.
• Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
• Answers telephone, screens callers, relays messages, and greets visitors.
• Maintains calendar, schedules appointments and meeting rooms.
• Opens, sorts and screens mail. Files in alphanumeric order and locates material from files.
• Assists with making routine travel and accommodation arrangements.
• Coordinates the servicing of office equipment.
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
• Uses automated systems to access, enter, and edit patient information.
• Completes various request forms for office supplies and equipment as directed.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or graduation equivalent
• Two years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Associates Degree.
• Two years medical office experience.

Classified Title: Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30amm - 5:00p FLSA Status: Non-Exempt Location: School of Medicine Campus Department name: SOM Psy Geriatric Psych Neuropsychiatry Personnel area: School of Medicine