Senior Operations and Compliance Manager

Job Title Senior Operations and Compliance Manager Job Details Level: Senior Job Location: Administrative Offices - Main Campus - San Diego, CA 92110 Position Type: Full Time – Exempt Education Level: 4 Year Degree Salary Range: $95,000 – $115,000 per year Shift: Day Reports to: Chief Executive Officer About Veterans Village of San Diego (VVSD) Welcome to Veterans Village of San Diego, where passion meets purpose and dedication fuels change. If you are driven by a desire to make a difference in the lives of those who have served our country, you are in the right place. VVSD has been working since 1981 to support and uplift veterans, with five locations across San Diego County providing vital services to over 3,000 veterans each year. We foster a supportive, inclusive environment where collaboration thrives and growth is encouraged. Position Summary The Senior Operations and Compliance Manager is responsible for managing agency operations and ensuring program and fiscal compliance across all VVSD programs and services. This leadership role bridges compliance, finance, and operational strategy to support organizational integrity and accountability. Essential Duties and Responsibilities Compliance & Integrity Maintain agency-wide compliance with all laws and regulations, including HUD, SDHC, and other funders. Oversee document storage systems, train staff on documentation policies, and maintain integrity of shared drives. Conduct audits of client files and program data. Program & Fiscal Oversight Monitor and enforce programmatic and financial compliance across all grants. Collaborate with Finance to create, track, and reconcile program budgets. Approve all program site expenses and ensure proper internal controls over financial transactions. Ensure procurement compliance and financial reporting accuracy. Strategic Planning & Development Lead feasibility assessments for new funding and expansion opportunities. Design and implement operational and service updates in collaboration with executive leadership. Coordinate cross-functional teams for reports and evaluations. Grants & Reporting Oversee grant applications, renewals, modifications, and reporting in partnership with Development and Finance. Ensure grant billings align with contractual terms and funder guidelines. Maintain agency licenses, permits, CARF requirements, and insurance documentation. Facilities, IT & Property Oversight Coordinate facility compliance with health and safety standards. Liaise with landlords and property management on leases. Oversee IT functions and agency inventory. Leadership & Supervision Supervise compliance and support staff. Develop internal policies and procedures. Prepare executive reports and respond to CEO-directed assignments. Qualifications Education Bachelor’s degree required (Non-Profit Management, Public Administration, Accounting, Finance, or related field). Master’s degree preferred. Experience Minimum 4 years of operations management, preferably in a non-profit setting. At least 2 years in a supervisory or leadership role. Experience in grants management and financial compliance is essential. Knowledge & Skills Strong understanding of fund accounting and budget processes. Ability to balance mission-driven social services with operational efficiency. Proficient in data integrity and compliance oversight. Excellent written and verbal communication skills. Strong interpersonal skills; ability to work across diverse groups and departments. Skilled in conflict resolution and team leadership. Ideal Candidate Profile A strategic, detail-oriented leader who thrives in complex regulatory environments, can oversee diverse functions from fiscal audits to facilities compliance, and unite programmatic goals with financial stewardship. Strong interpersonal and cross-departmental collaboration skills are critical. Physical Requirements Ability to bend and lift light objects. Ability to sit for extended periods while viewing a computer monitor. Dexterity of hands and fingers to operate a computer keyboard. Capable of hearing and speaking to exchange information. Seeing to read reports and data. Ability to speak English. Must be able to work in a noisy, busy environment. Benefits Competitive pay. 12 paid holidays per year. Paid vacation and paid sick leave. Pension. Health, dental, and vision insurance. Equal Opportunity Statement Veterans Village of San Diego is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr