Dining Assistant Manager

BENEFITS UT Austin offers a competitive benefits package that includes: 100% employer-paid basic medical coverage Free Capital Metro bus rides Retirement contributions Paid vacation, sick time, and holidays Longevity Pay Career growth & professional development Please visit our Human Resources (HR) website at to learn more about the total benefits offered when you join our team! Purpose The Dining Assistant Manager supports the daily operations of a large residential dining facility or dining retail unit, under the direction of the General Manager. This position plays a critical hands-on role in executing service, managing staff, maintaining safety and sanitation standards, and ensuring a positive dining experience for guests. The Dining Assistant Manager is responsible for the smooth flow of operations while supporting team development, customer satisfaction, and financial goals in alignment with University Housing and Dining (UHD) 5-Star standards. Responsibilities Oversee the execution of daily service operations to ensure consistent food quality, safety, cleanliness, and customer satisfaction. Serve as manager-on-duty during assigned shifts, directing floor operations, coordinating with kitchen and service staff, resolving real-time issues, and ensuring timely meal service. Help conduct weekly inventory and monitor supply levels to ensure accuracy and availability of essential items. Collaborate with the culinary team to ensure high quality food and presentation during service. Enforce local, state, and federal food safety regulations and UHD sanitation policies. Maintain an active Food Protection Manager Certification and ensure all team members follow the required safety procedures. Lead and support dining team of full-time, part-time, student, and temporary employees. Promote team culture focused on respect, accountability, and collaboration. Provide on-the-job coaching, daily feedback, and ongoing support to ensure staff performance aligns with UHD expectations. Assist with interviewing, onboarding, training, and scheduling in coordination with the General Manager. Conduct performance reviews, track training progress, and support staff development. Set clear expectations for conduct, service, and safety, and model the standards expected from all team members. Support a customer-first culture by ensuring that all aspects of service meet or exceed student and guest expectations. Be visible and accessible during service to assist customers, resolve concerns, and gather informal feedback. Collaborate with the General Manager and UHD Marketing, as applicable, to implement dining promotions, themed events, and student engagement activities. Uphold UHD’s 5 Star standards in every customer interaction and promote a welcoming dining environment for all guests. Assist the General Manager in monitoring key financial metrics such as food cost, labor, and inventory management. Support strategies that control waste and optimize staff productivity without compromising service quality. Help maintain accurate records of daily sales, invoices, and inventory. Utilize the departmental food production system (FoodPro) for forecasting, ordering, production planning, inventory management, and food cost evaluation, as directed. Maintain accuracy and accountability in system inputs to support operational efficiency and cost control. Participate in discussions about budget adherence and unit performance goals. Share insights with frontline supervisors to build financial awareness across the team. Communicate clearly, respectfully, and professionally with staff, students, campus partners, and leadership. Ensure consistent communication across shifts by documenting key updates, operational notes, and action items. Represent UHD values in all interactions and contribute to a positive work and service environment. Collaborate with campus stakeholders and UHD departments to support the broader mission of the university. Other duties as assigned. Required Qualifications Bachelor's Degree in business, food and nutrition, or a related field. At least 2 years of management experience in a restaurant, commercial, or institutional facility. Experience with operating a standard kitchen. Ability to complete and maintain Food Safety Training required by University Housing and Dining. Ability to complete and maintain University Housing and Dining cash handling training. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Three years or more of supervisory/management experience in food service or a similar capacity. Five years or more of food service experience in a commercial or institutional facility. Experience working in a large university dining setting. Experience training, coaching, and evaluating staff Experience working in a high volume/fast-paced food service environment. Experience managing labor and food cost. Experience maintaining inventory control. Bilingual in Spanish and English. Experience using Microsoft Office and computer systems. Strong organizational skills. Professional demeanor and ability to work with a large customer base. Salary Range $58,000 + depending on qualifications Working Conditions Uniforms and/or personal protection equipment (furnished). May work in all weather conditions. May work in extreme temperatures. May work around standard office conditions. May work around chemicals. Repetitive use of keyboard at a workstation. Use of manual dexterity. Climbing stairs. Climbing of ladders. Lifting and moving. Work Shift Workdays, hours, and location may vary due to business needs. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. #J-18808-Ljbffr