Urgent Care Supervisor Registered Nurse

Posted Wednesday, August 5, 2026 at 10:00 AM Position Summary: Under the direction of the Urgent Care Nurse Manager, the Urgent Care Supervisor, RN will be responsible for managing daily staffing plans to ensure appropriate nurse assignments and timely use of bed placement, adhering to appropriate processes for care coordination and transfers to ensure delivery of high care standards while sharing leadership responsibilities. The UC Nurse Supervisor is responsible for the delivery of patient-centered services in accordance with the San Ysidro Health Model of Care designed to deliver safe, high-quality, cost-effective care, and improve health outcomes by meeting the population health management needs of the communities served. Essential Functions of the Job: Supervise and coordinate daily team-based functions according to the Patient Centered Urgent Care Patient Flow model. Lead care team in the achievement of organizational goals for health outcomes improvement, patient safety, satisfaction, and clinical quality goals. Work cooperatively as advocate to patients and clinical staff to improve communication with providers and other care team members. Follow guidelines to assist in the development of department protocols, policies, and procedures, to optimize outcomes across the continuum of care. Collaborate in orienting, training, and professional development of clinical personnel (RNs, LVNs, and MAs or UCTs.) Evaluate clinical competencies on hire, annually, and as needed and complete performance reviews and or disciplinary action as necessary in collaboration with Clinical Services Manager. Maintain optimal staffing schedule by providing direct patient care as needed to support clinic operations as a float or during lunch coverage. Supervised assigned clinical care team; ensuring the delivery of highest quality of care, as defined by the Nurse Practice Act. Ensure the staff provides the highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local, and health plan requirements. Ensure clinical preparedness to meet patient care needs, by overseen initiatives such as infection control, medication safety standards, and care coordination. Maintain continuous audit readiness of staff and clinical spaces, ensuring daily clinical compliance with local, state, and federal guidelines. Utilize effective conflict resolution technique, while collaborating with RN manager to provide continuous quality improvement measures. Utilizes time management and organizational skills to maximize productivity, while maintaining a collaborative team effort. Serve as the nursing representative at site Continuous Quality Improvement meetings, and organizational clinical quality meetings assuming accountability for identifying, coordinating, and implementing improvements in the nursing and medical assistant workflow that impact overall patient care workflow improvements. Additional Duties and Responsibilities: Maintains professional growth and development of department through seminars, workshops, and profession affiliations to keep them abreast of latest trends in field of expertise. Utilizes and organizes time efficiently to maximize productivity. Works both independently and in a team-oriented, collaborative environment. Adapts to shifting priorities, demands and timelines. Attends and participates in meetings as required. Performs other related duties as assigned or requested. Ability to work weekends as needed. Job Requirements Experience Required: 1 year of Acute Care/Urgent Care RN experience within past 3 years. Experience Preferred: 1 year of clinical nursing experience as an RN, with direct reports or unit oversight, in an Urgent Care setting. Education Required: Graduate of an accredited registered nursing program (ADN) Education Preferred: Bachelor’s Degree (BSN) in nursing or Health Care related field Certifications Required : Current and Active Registered Nurse license in the state of California BLS/ACLS and PALS certification from AHA (American Heart Association) Technical Knowledge and Skills Required to Perform the Job: Knowledge of current nursing practices. Strong interpersonal and leadership skills are required. Demonstrates accountability and professionalism. Proficient in Microsoft Office, and excellent mathematical computational skills. Equipment Used: Equipment such as computers, copiers, telephone, fax-machines, etc. Medical equipment includes emergency equipment, defibrillator (AED), nebulizer, etc. Working Conditions and Physical Requirements: Employee will have frequent prolonged standing/walking. Occasionally lifts, positions, pushes, and/or transfers patients. Occasionally lifts supplies and equipment. Handle emergency or crisis. Occasionally one is subjected to multiple calls, and inquiries. The Employee is exposed to unpleasant elements (Accidents, injuries, and illness). Position requires reliable transportation for occasional traveling. Ability to work a varied, 40 hours per week schedule to include evenings and/or weekends, between the hours of 8 am to 8pm Universal Requirements Pre employment requirements include 1-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment. About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. #J-18808-Ljbffr San Ysidro Health