Peer Coach - Driver (PEERDRV-02)

Job Description

Job Description

Join New Freedom – Where Second Chances Become Bright Futures

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At New Freedom , we believe recovery happens through connection, support, and opportunity. As a Peer Coach – Driver , you'll play a critical role in helping members access treatment, employment opportunities, recovery resources, and community supports while serving as a positive role model and advocate throughout their journey.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong .

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We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters —and a team that works hard to deliver on it

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The Peer Coach – Driver provides recovery-focused peer support, transportation services, and member advocacy to individuals participating in New Freedom programs. This position serves as a trusted mentor and role model while helping members navigate recovery, community resources, employment opportunities, and treatment services. The role combines peer support responsibilities with safe transportation services to ensure members remain engaged in the services and supports they need to succeed

This role is ideal for someone who :

• Is passionate about helping others achieve recovery and long-term success
• Enjoys supporting individuals through mentorship and encouragement
• Thrives in a dynamic environment that combines peer support and community engagement
• Has a strong commitment to safety, professionalism, and service excellence
• Believes in second chances and the power of positive role modeling
• Enjoys being active and working throughout the community

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• Providing peer support, mentorship, advocacy, and recovery coaching services
• Assisting members in identifying strengths, setting goals, and developing recovery-focused plans
• Supporting members in developing life skills, social skills, and community integration strategies
• Transporting members safely to approved appointments, employment activities, treatment services, community resources, and recovery supports
• Conducting prison pick-ups, release transports, and other approved transportation assignments when needed
• Completing vehicle inspections, mileage logs, and transportation documentation
• Maintaining assigned vehicles in a safe, clean, and professional condition
• Collaborating with clinical, reentry, transitional services, and case management teams to support member success

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• Members arrive safely and on time to appointments, services, and recovery-related activities
• Individuals feel supported, encouraged, and engaged throughout their recovery journey
• Transportation services are provided safely, professionally, and efficiently
• Vehicle inspections, documentation, and fleet requirements are consistently maintained
• Strong relationships are developed with members while maintaining professional boundaries
• Recovery, treatment, employment, and reentry goals are supported through active engagement and advocacy

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• Must be 21 years of age or older
• High school diploma or GED
• Behavioral Health Technician (BHT) designation required
• Peer and Recovery Support Specialist (PRSS) Certification required
• Minimum one year of peer support, behavioral health, recovery services, reentry services, or related experience (2 or more years preferred)
• Valid Arizona driver's license required
• Successful annual Motor Vehicle Record (MVR) clearance required
• Strong communication, interpersonal, organizational, and problem-solving skills
• Ability to maintain professional and ethical boundaries
• Experience providing transportation services in healthcare, behavioral health, or community-service environments preferred
• Experience working with justice-involved, recovery, or reentry populations preferred
• Knowledge of community resources, employment supports, and recovery services

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This position works in behavioral health, recovery, reentry, residential treatment, transportation, and community-based environments.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Frequent driving and local travel throughout the Phoenix metropolitan area and surrounding communities
• Regular interaction with members, treatment teams, community agencies, employers, and correctional facilities
• Frequent use of computers, mobile devices, navigation systems, and electronic documentation platforms
• Ability to respond appropriately to transportation needs, emergencies, and member-support situations
• Occasional lifting, carrying, pushing, or moving materials weighing up to 20 pounds

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We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.

If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization —we want to hear from you.

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New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.

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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission — to turn second chances into powerful comebacks."