Experience Specialist- Hybrid

About the Employer

We continuously advance educational systems to provide families access to non-traditional learning communities and to promote their right to a transformational Schools is a family of tuition-free California public charter schools ranked in the top 7% of online schools in America (Niche 2027) and WASC accredited. Families are choosing Method and telling their friends so while many districts are shrinking were growing and hiring great teachers now.

Job Summary

Job Summary

Be the first friendly voice families hear at Method and the person who helps them from their first question through enrollment and beyond. As an Experience Specialist youll be the person prospective and current families count on. Youll answer questions by phone email text and video guide families through enrollment keep student records accurate and process instructional fund requests so students get the curriculum and materials they need. Youll partner with counselors teachers and support staff and youll help shape how our family experience keeps getting People Choose Method1. Hybrid schedule - Work from home most days with regular in-person time with your team.2. Meaningful work - Help families find a school that truly fits their child.3. A growing school - Join a team thats expanding while many districts are cutting back.4. Strong health coverage - Method pays the first $500 a month toward medical dental and vision plus 80% of the rest.5. Employer-paid life insurance - at 2 your annual pay up to $4000006. Real time off - Sick days vacation days and paid school holidays What Youll Do- Guide families through enrollment from first inquiry to onboarding- Keep student records accurate in STOW and Scout request cumulative records and process transcript requests in line with FERPA- Process instructional fund requests and review vendor applications- Collaborate with Counseling Instruction Special Education and Student Support teamsYoull love this if...-You love making people feel welcomed and taken care of-Youre the one who catches the missing signature or mistyped

Requirements / Qualifications

Resume Required

Requirements / Qualifications

Resume Required

Required Experience:

IC