Customer Care Specialist
SKS Bottle & Packaging Inc
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Customer Care Specialist Customer Care Clerical Saratoga Springs Saratoga Springs, NY, US 30+ days ago Requisition ID: 1011 Since 1986 SKS has provided packaging solutions for small startups and large fortune 500 companies across multiple industries. Our glass, metal, and plastic containers are seen on supermarket shelves, at your favorite winery, cosmetic counters, automotive shops, and many more types of retailers. We work with businesses to build their brand and bridge the gap between our customers and our manufacturing partners. The Customer Care Specialist is responsible for assisting customers with placing orders, handling customer complaints, and answering questions in regard to SKS products and services. The Customer Care Specialist will also ensure that account information is kept up to date and accessible for other staff members. The Customer Care Specialist will also keep the Customer Care Manager informed of any complaints, and will continue dialog with Customer Care Manager and Sales Team as needed to resolve complaints. Schedule: Monday - Friday; 8AM - 5PM Qualifications and Skills: 4 year degree OR 3-5 years professional work experience Customer focused with strong, professional communication skills 12 Paid Holidays per year (+ your birthday!) Health Insurance through CDPHP Vision Insurance Tuition Reimbursement Program (up to $2500.00 per year) SKS 401k Plan with a 4% match after one (1) year of employment with SKS Wellness Program Applicants must receive satisfactory results from a background check, as conducted in accordance with applicable laws; and must pass a drug screening. SKS Bottle & Packaging, Inc. is an Equal Opportunity Employer. #J-18808-Ljbffr SKS Bottle & Packaging, Inc.
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