Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: License reimbursementHealth insuranceOpportunity for advancementPaid time offTraining & developmentBonus based on performanceCompetitive salaryFlexible schedule ABOUT OUR AGENCY: I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and an understanding of what it takes to succeed in an agency environment. Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while providing opportunities to learn, contribute, and grow. As a small office, we’re continuing to build and shape our culture, making this a great opportunity for the right person to have a meaningful impact. I’m looking for someone who is hardworking, friendly, and brings a positive attitude to work each day. The ideal team member is a driven, resourceful self-starter who takes initiative and is excited to help us continue building a strong, successful agency. ROLE DESCRIPTION: As anAccount Associate for Tyler Stanford - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.