Patient Services Courtesy Driver (PRN)
Cooper Aerobics
Patient Services Courtesy Driver
Do you love meeting new people from all over the country and all over the world?
Do you thrive on giving the highest levels of customer service and creating world class patient experiences?
Are you hoping to work for a purpose driven organization committed to improving the quality and quantity of people's lives?
If the answer is yes, then Cooper Clinic may have the right opportunity for you!
The Cooper Courtesy Driver plays an essential role in enhancing our overall patient experience by driving patients around our campus, as well as delivering mail and supplies in our custom designed golf cart.
Courtesy Driver Essential Duties and Responsibilities
- Welcomes patients and visitors as they enter in a polite, prompt and helpful manner.
- Transports patients and teammates throughout campus.
- Communicates client needs to clinical staff upon arrival to the designated area.
- Takes initiative to ensure that patient areas are maintained, snack area is stocked and that any needs throughout the clinic are promptly taken care of.
- Delivers lab specimens, mail and other items on campus.
- Handles patient concerns in a helpful and objective manner; notifies supervisor as needed.
- Ensures that the cart is kept clean and dusted.
- Schedule regular washings and contact supervisor if maintenance issues arise.
- Helps with inventory control for snack items.
- Notifies employees upon receipt of inbound deliveries or has the delivery made to the Mail Room as is appropriate.
- Takes initiative to assist as needed.
- Provides ideas and participates in the implementation of such ideas to improve quality and/or customer satisfaction, reduce costs, or improve the work environment.
- Maintains a pleasant, friendly and professional demeanor with internal and external clients.
- Ensures client comfort, safety and privacy at all times.
- Maintains a positive attitude.
- Other duties as assigned.
Requirements
- High school diploma or GED equivalent
- A clean driving record and valid Texas Driver's license
- Exceptional in-person customer service experience
- Ability to work in extreme conditions including but not limited to heat, cold, and varying outside weather conditions
- Ability to frequently stand, sit, walk, and climb stairs
- Ability to lift up and occasionally move up to 50 pounds
- Previous knowledge of a multi-line phone system
- Exceptional multi-tasking and time management skills
- Must be flexible and adaptable as each day may not look like the previous
- Ability to work effectively and consistently with limited direct supervision
- Ability to communicate well with staff, physicians, and general public
What we provide:
- A culture focused on improving the quality and quantity of people's lives
- Competitive pay
- Discounts at Cooper Complete nutritional supplements
Vacancy posted 1 day ago
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