Inventory Control Specialist

Protect inventory integrity across the warehouse while serving as a flexible, hands-on operational resource. This role ensures physical inventory is accurate, serialized devices match system records, discrepancies are investigated, and warehouse teams receive hands-on support in core operational functions. Key Responsibilities Own overall warehouse inventory accuracy across SKU, serial number, location, and status. Establish and execute daily cycle count schedules and physical inventory audits. Investigate shortages, overages, mispicks, receiving/shipping errors, and location discrepancies. Document root causes for recurring issues and implement corrective action plans. Maintain strict controls for damaged, quarantined, held, or customer-specific stock. Assist with internal, financial, and customer inventory audits. Serve as a hands-on floater to support Receiving, Putaway, Picking, Packing, Shipping, and Returns during volume spikes. Conduct regular floor walks to spot misplaced items, labeling issues, or unprocessed inventory. Enforce proper scanning, system transactions, and standard operating procedures (SOPs). Guide team members on inventory best practices and process execution. Maintain a clean, organized, 5S-compliant, and safe floor environment. Track inventory KPIs including cycle count accuracy, location accuracy, and open investigations. Analyze recurring defects and present actionable recommendations to Operations Leadership. Partner with Customer Service, Finance, and IT to resolve cross-departmental inventory handoffs. Qualifications 4+ years in inventory control, warehouse operations, distribution, or fulfillment. Proficiency with WMS/ERP systems and strong Microsoft Excel skills. Proven experience with cycle counts, physical inventory, reconciliation, and root-cause analysis. Comfort working actively on the warehouse floor and shifting priorities quickly based on daily operational demand. Background handling serialized electronics, mobile devices, or high-mix technology products. Experience with 5S, Lean, or Six Sigma continuous improvement methodologies. Prior involvement in WMS implementations or system scanning enhancements. Bachelor's degree in Supply Chain, Logistics, Operations, or related field. Success Metrics High inventory and location accuracy maintained consistently. Timely resolution of open inventory discrepancies and root-cause fixes. Smooth support delivered across operational departments without compromising accuracy standards. #J-18808-Ljbffr