MEMBER CONSULTANT

MEMBER CONSULTANT # MEMBER CONSULTANTRio Rancho, NM 87124## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh School Degree or EquivalentCategoryBanking## Description**Member Consultant****Rio Rancho, NM 87124 (across from Intel)**---**Compensation and Benefits*** Starting hourly rate ranges from $20.00 to $25.00, depending on years of applicable experience.* Incentive pay on top of your base hourly wage – earn more when you help members find the right financial products for their needs.* Comprehensive Medical, Dental, and Vision Insurance* Company Paid Pension Plan* 401(k) with Employer Match* Paid Short-Term Disability, Life Insurance, and AD&D* Holiday Pay, Vacation, Birthday, Floating Holiday time & Sick Leave* Tuition Reimbursement for Professional Development* Exciting Opportunities for Career Advancement---**Description**As a Member Consultant at Sandia Area, you are the face of our branch – the person our members turn to for trusted financial guidance and everyday banking needs. This full-time, onsite role blends relationship building with hands-on financial expertise, giving you the opportunity to make a real difference in members financial lives while growing your own career in a supportive, community focused credit union. **Responsibilities include, but are not limited to:*** **Consultative Service:** Build member relationships, open accounts, and guide members through loan applications.* **Transaction Accuracy:** Securely handle cash, process financial transactions, and balance drawers flawlessly.* **Member Advocacy:** Proactively identify financial needs to meet or exceed individual and branch performance goals.* **Branch Agility:** Adapt to changing branch needs, assisting with opening, closing, and routine operations.* **Regulatory Compliance:** Adhere strictly to credit union policies, financial laws, BSA, and OFAC regulations.## Qualifications---**Required Knowledge, Skills, and Abilities*** Strong interpersonal and member service skills to cultivate meaningful relationships and deliver exceptional member experiences.* Ability to explain and recommend financial products using a consultative, member-first approach that prioritizes financial well-being.* Adept at learning and utilizing new banking technologies, systems, and processes to enhance service delivery and operational efficiency.* Ability to analyze financial information, interpret credit reports, and provide appropriate banking recommendations tailored to member needs.* Proficiency in executing financial transactions with a high degree of accuracy, integrity, and attention to detail.* Strong analytical and problem-solving skills to effectively resolve member concerns and overcome operational challenges.* Must be able to transition from station to station as needed to serve members.---**Education and Experience Requirement*** High School Diploma or GED required* Minimum of one year of customer service, financial services, or sales experience, preferably within a credit union or banking environment.**Ready to make a difference?**Apply today and join a team that’s committed to helping members in the Rio Rancho community achieve their financial goals.** Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer. #J-18808-Ljbffr Sandia Area Federal Credit Union