Intake Specialist

Job Description

Job Description

Intake Specialist (Insurance & Authorization Support)

Location: Frederick, MD (On-site)

Job Type: Contract (6 months, potential for extension/long-term opportunities)

Pay: $18.00 – $19.00/hour

Start Date: July 13, 2026

About the Role

We are hiring Intake Specialists to support a high-volume healthcare operations team. This role is the front line of the revenue cycle , responsible for verifying insurance, obtaining authorizations, and ensuring patients are cleared for services in a timely and accurate manner. This is a great opportunity for candidates looking to break into the medical/healthcare field or grow their administrative experience in a fast-paced, performance-driven environment.

⏰ Schedule

• Monday – Friday
• Core hours: 8:00 AM – 4:30 PM (training and standard schedule)
• Occasional flexibility required (shift range may extend as early as 7:30 AM or as late as 6:30 PM )
• 30-minute lunch + two 15-minute breaks

Key Responsibilities

• Verify insurance eligibility and benefits for patient referrals
• Obtain authorizations and pre-certifications from insurance providers
• Communicate patient coverage details (deductibles, out-of-pocket costs, etc.)
• Document all authorization and benefit information accurately in systems
• Coordinate with internal teams regarding updates or payer requirements
• Manage high-volume administrative tasks with quick turnaround times
• Respond to urgent requests from internal stakeholders
• Serve as a liaison between payer and internal teams

✅ Required Qualifications

• 1–2+ years of customer service or administrative experience in a fast-paced environment
• Strong computer skills (Microsoft Office, ability to navigate multiple systems)
• Ability to multitask across dual monitors and multiple applications
• High attention to detail and accuracy (data entry integrity)
• Ability to meet productivity and turnaround expectations
• Strong communication and organizational skills
• Must pass an Excel assessment (70% or higher required)

⭐ Preferred Qualifications

• Experience in healthcare, insurance, or authorizations
• Familiarity with medical terminology or insurance processes
• Background in administrative, clerical, or data entry-heavy roles

Ideal Candidate Profile

• Customer service–focused with a strong work ethic
• Thrives in a high-volume, fast-paced environment
• Quick learner with strong adaptability
• Reliable, professional, and detail-oriented
• Open to learning and growing in the healthcare industry

Work Environment

• On-site, office/cubicle setting
• High-production, metrics-driven team environment
• Business professional attire required
• Heavy computer-based work with multiple systems

Additional Details

• Opportunity created due to growth, attrition, and increased business demand
• Strong potential to build long-term experience in healthcare operations
• Team is looking for dependable individuals who can quickly contribute

⚠️ Compliance Requirements

• Background check
• Drug screen

Benefits (If Eligible)

• Medical, dental, vision
• 401(k) with pre-tax & Roth options
• Life insurance
• Short- & long-term disability
• Health Savings Account (HSA)
• PTO and employee assistance programs

Job Type & Location

This is a Contract to Hire position based out of Frederick, MD.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Frederick,MD.

Application Deadline

This position is anticipated to close on Jul 1, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.