Enterprise Cloud Support Engineer: API & Escalations

Evlo AI

Evlo AI in San Diego is seeking an experienced technical escalations engineer to own complex issues across a cloud-based SaaS platform, including APIs, webhooks, and integrations. You will bridge customers and engineering, driving problems to resolution and documenting root causes. The role requires 3–6 years in technical support or related hands-on roles, strong debugging, and cloud/infrastructure familiarity. You will mentor Tier 1 specialists and help improve triage tooling and automation. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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