Sheriff’s Service Assistant

Sheriff's Service Assistant

The Sheriff's Service Assistant is a non-sworn law enforcement position which may be assigned custodial (jail), administrative and court assignments. The current vacancy exists within the Detention Services Bureau where this position accepts bail, receives money for inmates, issues receipts, files and maintains inmate records in the custody management system, and operates and monitors controls to allow jail personnel to move throughout the jail safely.

There is currently one (1) full-time Sheriff's Service Assistant vacancy in the Marin County Sheriff's Office.

The ideal candidate for Sheriff's Service Assistant (SSA) will be a team player with strong customer service skills, has experience and/or knowledge of working in a public safety setting, is ready to handle a variety of administrative tasks in a fast paced environment, and is willing to work varied schedules including nights, weekends and holidays. The ideal candidate has rapid and accurate data entry skills, and a strong grasp of the Microsoft Office suite of products, with an emphasis on Word, Excel and Outlook. Additionally, the candidate has the ability to learn new software related to criminal records checks, law enforcement automated databases, and LiveScan automated fingerprint systems. Finally, the ideal candidate communicates clearly and effectively by phone and in person with individuals of various ages, and members of various cultural and socio-economic groups.

Qualifications

Knowledge of:

• Standard office administrative practices and procedures including computer applications and software related to the work of the department.
• Business mathematics and financial record keeping and report production.

Ability to:

• Understand and follow oral and written instructions; make decisions in routine procedural matters.
• Exercise good judgment while working within the guidelines of established policies and procedures.
• Enter data into and operate a computer terminal.
• Prepare and maintain accurate and concise records and reports.
• Communicate clearly and effectively with people of all ages and backgrounds.
• Work in a controlled security environment; work effectively with irate persons; recognize inappropriate and manipulative behavior.
• Maintain confidential information.
• Obtain, record, and provide accurate and detailed information by telephone or personal contact.
• Work under stress and in emergency situations.
• Receive and distribute cash, issue receipts and balance accounts.
• Establish and maintain effective working relationships with those encountered during performance of duties.

Minimum Qualifications: One (1) year of experience in a customer service, public contact or office support position. Education and/or training in a field related to the position may substitute for the experience on a year for year basis.

If you have questions concerning this position announcement, please contact Linda Kline at View email address on click.appcast.io.

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your GovernmentJobs.com account to view these emails.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Open & Continuous Recruitment: This recruitment is Open and Continuous. Applicants are encouraged to submit completed applications as soon as possible. Candidates who possess the minimum qualifications for this position may be certified directly to the Sheriff's Office for a selection interview. The filing period for an Open and Continuous recruitment may be closed at any time.

Background Process: Applicants successful in testing will be subject to a thorough and rigorous background investigation which may include, but is not limited to, a criminal records check, interviews with friends, relatives, neighbors and employers; verification of DMV records; and overall employment and education history. An applicant may be disqualified for past criminal convictions, poor driving record, providing false background information, and other reasons.

Drug Use Standards: No use of illegal drugs within the timelines described in the Pre-Employment Drug Use Guidelines. Applicants successful in testing will be given a polygraph examination and/or computerized voice stress analysis and will be asked about illegal drug use.

Personal Appearance Standards - Tattoos: No tattoo or body art that is offensive, demeaning, or prejudicial to good order shall be visible. Examples of offensive tattoos include but are not limited to those that exhibit or advocate discrimination, those that exhibit gang, supremacist, or extremist group affiliation, and those that depict or promote drug use, sexually explicit acts, or other obscene material. Details of the full policy are described in the Personal Appearance Standards – Tattoos Policy.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at View phone number on click.appcast.io.