Alterations Associate

Job Overview Saks Fifth Avenue seeks an Alteration Staff member for its tailoring team, delivering expert customer service and tailored workmanship. Responsibilities Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Utilize expertise to make alteration decisions during customer fittings. Provide an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed. Qualifications Minimum 3 years fitting and tailoring experience in high‑end merchandise. Ability to fit and perform alterations on a wide range of garments. Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, and buttonholes. Proficiency with standard sewing, pressing & spotting equipment. Proficiency with specialty machines: Double‑blind, Buttonhole, Cover‑stitch, Leather. Knowledge of alterations industry including fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. Benefits Salary range: $28.81 – $36.02 per hour (varies by market, experience, and qualifications). Medical, dental, and vision insurance. 401(k) retirement plan. Basic and supplemental life insurance. Disability insurance. Other voluntary benefits such as critical illness, hospital, and accident insurance. Employee discount. EEO Statement Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr