Front Desk Guest Ambassador / Tech Assistant Full-Time

Job Type


Full-time

Description

Now Hiring: Full-Time Front Desk Guest Ambassador / Tech Assistant

Location: Gate Parkway - Jacksonville, FL

Schedule:


Full time, Wednesday and Friday, 7:00 AM - 7:00 PM; Saturday 7:30 AM - 7:30 PM

Join Our Growing Team at Precision Imaging Centers

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk - Guest Ambassador / Tech Assistant to our Gate Parkway location.

We are looking for a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors. Restaurant or hospitality experience is strongly preferred!

Position Overview

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door.

This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

Essential Job Functions

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)

Additional Responsibilities

• Participate in marketing-related initiatives and outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Requirements

Education

• Bachelor's degree preferred

Experience

• Prior experience in customer service, front desk, hospitality, or patient-facing roles

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to occasionally lift items up to 25 lbs

Benefits Package

Full-time employees are eligible for a comprehensive benefits package, which includes:

• Medical, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• 401(k) retirement plan
• Life and disability insurance options
• Employee assistance program (EAP)
• Opportunities for professional growth and advancement

Benefits of Joining Precision Imaging Centers

• Competitive pay and career advancement opportunities
• Bonus opportunities based on patient reviews
• A supportive, patient-centered work environment
• Growth opportunities within a rapidly expanding organization

If you're looking for a full-time opportunity where you can make a meaningful impact on patient experiences, we would love to meet you.

Precision Imaging Centers - Exceptional Clarity, Superior Care

Requirements

RequirementsEducation

• Bachelor's degree preferred

Experience

• Prior experience in customer service, front desk, restaurant, hospitality, or patient-facing roles

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities