Associate Medical Director

Job description:

SUMMARY:

The Associate Medical Director (AMD) supports the Chief Medical Officer in overseeing clinical operations, quality of care, and medical staff provider performance within Camarena Health. This position combines direct patient care with clinical leadership, ensuring delivery of high-quality, patient-centered, and evidence-based care consistent with HRSA Health Center Program requirements, state and federal regulations, and organizational policies. This position reports directly to, and works closely with, the Chief Medical Officer.

EXPECTATIONS:
• Arrives on time and adheres to set schedule.
• Use of professionalism and best efforts in your position.
• Model professionalism, integrity, and accountability always.
• Provide mentorship, coaching, supervision and guidance to medical provider staff.
• Promote teamwork, collaboration, and respectful communication amongst the department and organization.
• Support recruitment, onboarding, and retention of providers.
• Address provider concerns promptly and constructively.
• Maintain clinical productivity consistent with organizational standards.
• Deliver high-quality, evidence-based, patient-centered care. Support access to care initiatives (same-day appointments, reduced wait times).
• Maintain accurate, timely, and compliant documentation in the EHR.
• Demonstrate strong clinical judgment and sound decision-making.
• Actively participate in quality improvement initiatives and performance metric review.
• Support achievement of clinical quality benchmarks (HEDIS, UDS, value-based measures).
• Participate in peer review and performance evaluations.
• Ensure adherence to federal, state, and regulatory standards (HRSA, OSHA, HIPAA, etc.).
• Promote patient safety and risk management practices.
• Collaborate with site leadership to improve clinic flow and operational efficiency.
• Attend required leadership and medical staff meetings.
• Support implementation of new policies, workflows, and clinical protocols.
• Assist in resolving clinical and operational challenges.
• Support the organization's mission and commitment to underserved populations.
• Demonstrate cultural humility and sensitivity when serving diverse communities.
• Promote a positive work environment aligned with organizational values.
• Serve as a clinical ambassador within the community when appropriate.

DUTIES and RESPONSIBILITES

1.0 Focus on Clinical Leadership:

1.1 Assist the Chief Medical Officer in oversight of clinical services across all Camarena Health locations, including onsite visits.

1.2 Promote adherence to clinical standards, evidence-based guidelines, and best practices

1.3 Support implementation of HRSA Uniform Data System (UDS) quality measures and value-based care initiatives.

1.4 Participate in development and review of clinical policies, procedures, and protocols.

1.5 Provide leadership in clinical performance improvement initiatives.

1.6 Assist the Chief Medical Officer in supervision and mentoring of staff providers (MD, DO, NP, PA).

1.7 Assist the Chief Medical Officer in supervision and mentoring of staff providers (MD, DO, NP, PA).

1.8 Participate in medical provider recruitment, onboarding, and performance evaluations.

1.9 Address provider concerns and assist with conflict resolution.

1.10 Serve as a member of the Senior Leadership Team (SLT).

1.11 Participate in on-call (after-hours) back-up assistance to Chief Medical Officer.

2.0 Focus on Patient Care:

2.1 Provide direct patient care consistent with organizational productivity expectations.

2.2 Deliver comprehensive primary care services including diagnosis, treatment, and preventative care.

2.3 Coordinate care across multidisciplinary teams including behavioral health, dental, pharmacy, optometry, health education, and care management.

2.4 Serve as a clinical resource to providers and staff.

2.5 Review complex cases and provide clinical guidance as needed.

3.0 Focus on Quality Improvement and Compliance:

3.1 Participate in Quality Assurance/Quality Improvement activities, including committees (Continuous Quality Improvement, Quality Review Committee).

3.2 Review clinical outcomes and quality metrics including UDS, HEDIS, and other value-based reporting requirements.

3.3 Participate in peer review and chart audits, and Co-Chair the Quality Review Committee when needed.

3.4 Promote risk management and patient safety initiatives.

3.5 Assist Chief Medical Officer and Chief of Quality and Compliance with patient complaint evaluations.

4.0 Focus on Operational Support:

4.1 Collaborate with operations teams to optimize clinic workflow and patient access.

4.2 Support initiatives to improve patient access, provider productivity, patient experience, and care coordination.

5.0 Focus on Strategic and Community Engagement:

5.1. Participate in community outreach activities.

5.2. Represent the organization in professional and community forums as needed, including academic partnerships, networking events, and media interview requests.

Minimum Requirements:

Education/Licensure:

• Graduate of an accredited Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) training program
• Current, unrestricted medical license in the State of practice
• DEA registration
• Board certification or board eligibility in Family Medicine, Internal Medicine, or Internal Medicine-Pediatrics
• Medical License

Prior Experience:

• Minimum 3-5 years clinical experience in primary care or community health setting preferred
• Prior leadership, supervisory, or administrative experience preferred
• Experience in FQHC, community health, or underserved care settings highly desirable

Skills:
• Strong clinical judgment and decision-making skills.
• Ability to work independently and multi-task
• Effective communication and interpersonal skills.
• Knowledge of quality metrics and value-based care models.
• Effective oral and written skills.
• Highly organized.
• Ability to handle crisis situations.
• Effective team player.
• Attention to detail and excellent follow-through on work tasks.
• Demonstrate strong analytical and problem-solving skills.
• Ability to build and maintain rapport with patients and staff providers.
• Effective time-management skills.
• Strong leadership and mentoring skills
• Ability to balance clinical and administrative responsibilities
• Commitment to culturally competent care and health equity
• Experience working with diverse and underserved populations

Physical Requirements:

• Must be able to move up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
• Must be able to have vision that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person