Electronic Alarm Systems Technician

Job Description

Job Description

Overview: We are seeking a dedicated Electronic Alarm Systems Technician to join our team. This role is responsible for the installation, maintenance, and repair of Alarm Systems, Access Control Systems, and Closed-Circuit Television (CCTV) Surveillance Systems across residential, commercial, and federal properties around the Maryland, Virginia, and DC area. The ideal candidate will have a strong technical background, exceptional problem-solving abilities, and a commitment to delivering top-notch security solutions.

Key Responsibilities:

• Installation:
• Install and configure Alarm Systems, Access Control Systems, and CCTV Surveillance Systems.
• Ensure systems are installed according to specifications and operational requirements.
• Conduct site assessments to determine system requirements and configurations.
• Maintenance & Repair:
• Perform preventative maintenance on alarm systems to ensure optimal performance.
• Diagnose and repair faults or malfunctions in equipment.
• Replace or upgrade components as necessary to maintain system functionality.
• System Integration:
• Integrate alarm systems with other building management systems and technologies.
• Ensure seamless operation and interoperability between different systems.
• Troubleshoot and resolve integration issues as they arise.
• Customer Service:
• Provide exceptional customer service and support to clients.
• Train clients on system usage and best practices for alarm system management.
• Address and resolve client concerns or issues in a timely and professional manner.
• Documentation & Reporting:
• Maintain accurate records of installations, repairs, and maintenance activities.
• Prepare detailed reports and documentation for client and internal use.
• Update system diagrams and schematics as necessary.
• Compliance & Safety:
• Ensure all installations and maintenance activities comply with relevant codes, standards, and regulations.
• Adhere to safety protocols and procedures to ensure a safe working environment.

Qualifications:

• Education & Certification:
  • High school diploma or equivalent; relevant technical certifications preferred, but not required.
  • Additional certifications or training related to security systems are a plus.
• Experience:
  • Experience with alarm systems, electrical, mechanical, automotive, carpentry or similar role.
  • Experience with installing and maintaining some or all of the following: Alarm Systems, Access Control Systems, and CCTV Surveillance Systems, preferred but not required.
  • Familiarity with both residential and commercial security system installations, preferred but not required.
• Skills:
  • Technical knowledge of security systems and their components.
  • Ability to learn and retain information.
  • Proficient in using diagnostic tools and equipment.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to read and interpret technical diagrams and schematics.
  • Effective communication and interpersonal skills.
  • Detail-oriented with strong organizational skills.
• Physical Activity:
  • Stand, walk, sit, twist, use hands to handle tools and equipment, reach with hands and arms, push, pull, climb or balance, stoop, kneel, crouch, or crawl.
• Communication:
  • Talk and listen effectively to communicate with clients, team members, and supervisors.
• Vision:
  • Utilize vision abilities including close, distance, peripheral, depth perception, and color recognition to perform tasks accurately and safely.
• Working Conditions:
  • Work in unusual and sometimes difficult positions and circumstances, including but not limited to:
    • Elevated Positions: Ladders, scaffolding, and high lift equipment.
    • Confined Spaces: Wires, ducts, crawl spaces, attics, and above ceilings.
  • The employee may encounter varying environmental conditions such as exposure to dust, noise, and inclement weather, and must be able to work in these conditions safely and effectively.
• Lifting and Carrying:
  • Lift, move, and hold equipment and materials weighing up to approximately 50 lbs.
• Other Requirements:
  • Valid driver’s license and reliable transportation.
  • Ability to work flexible hours, including occasional on-call or emergency response.
  • Willingness to undergo background checks and security clearances (e.g. DCJS Certification).

Benefits:

• Health insurance, with optional self-paid vision and dental coverage
• Paid time off and holidays
• Major tools and vehicle provided