Human Resources Operations Coordinator (Multiple Locations- LA, NYC & Nashville)

Human Resources Operations Coordinator

Paramount is seeking an HR Operations Coordinator to join our HR Operations team! As a member of the HR Operations team, this Coordinator will help manage key employee lifecycle processes and employee support across our HR Centers of Excellence. This includes Business Partners, Total Rewards, Talent Acquisition, Data Management and Payroll. Our mission is to drive operational efficiency by partnering with cross-functional teams to solve complex problems and transform the way we deliver HR Operations support. This position will be fully onsite, in-office 5 days a week in our Los Angeles, New York City, or Nashville offices.

Responsibilities:

• Provide employees with front-line HR support, guidance, and troubleshooting across HR topics.
• Coordinate the escalation and resolution of advanced employee issues across Payroll, Total Rewards, IT, and HRBP teams.
• Collaborate with cross-functional teams to develop "self-service" knowledge content for employees to access via MyParamount and ServiceNow.
• Support the onboarding process for all incoming employees.
• Manage employee data changes and job requisition requests.
• Manage end-to-end employee offboarding.
• Support HRBPs with reporting requests.
• Collaborate with HR Data team on regular data audits.
• Support HR Operational projects, aiming to drive HR process efficiency as well as employee experiences with HR.

Basic Qualifications:

• 2+ years of experience in a customer service, HR or administrative role (internships will be considered).
• Experience with Microsoft Office suite.
• Ability to assess processes within a cross-functional organization, proficient at prioritizing new and improved processes.
• Working knowledge of topics across HR functional areas.

Additional Qualifications:

• Experience with HRMs and/or Customer Service platforms SuccessFactors, SalesForce, ServiceNow, a plus.
• Problem-solving skills; think critically about problems and know how to leverage your resources to package solutions.
• Proficient client facing / interpersonal skills and interest for delivering positive experiences and building relationships with teams and partners.
• Demonstrated ability to thrive in a dynamic, complex, and ambiguous environment with quick deadlines and shifting priorities.
• Ability to work autonomously, as well as within a collaborative team setting.
• Must be comfortable collaborating with senior HR and business leaders.

Paramount Skydance Corporation is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others.