Delivery Manager
Global Enterprise Services, LLC (GES)
DTRA I3TS Delivery Manager
The DTRA I3TS Delivery Manager will play a critical role supporting the Integrated Information Technology Services (I3TS) program delivering enterprise IT capabilities to the Defense Threat Reduction Agency (DTRA) in Fort Belvoir, VA. The Delivery Manager is responsible for driving execution and delivery across the DTRA enterprise, including major technology insertions, IT modernization efforts, infrastructure upgrades, facility relocations, and other mission-critical projects.
Reporting to the Program Manager, the Delivery Manager is responsible for coordinated execution across engineering, project management, and operations to deliver service and projects on schedule, within scope, and aligned with contract requirements and mission priorities. The position focuses on integrating technical delivery activities across multiple stakeholders while supporting Agile and Waterfall delivery approaches and ITIL-based service management practices to ensure successful deployment of new capabilities and continuous improvement of enterprise IT services supporting DTRA's mission.
CLEARANCE: Active TS/SCI security clearance. Must be a U.S. Citizen
Primary Responsibilities:
- Serve as a key member of the leadership team responsible for overseeing execution and delivery of critical contract objectives across multiple program initiatives.
- Delivery of services and projects including IT modernization initiatives, major facility relocations, procurement activities, and program reporting.
- Provide execution oversight across multiple program initiatives to ensure delivery of cost, schedule, and performance objectives.
- Oversee and coordinate the activities of the Project Management Lead and Engineering Lead to ensure effective resource alignment, planning, and execution of program deliverables.
- Ensure program execution aligns with contractual requirements, program objectives, Acceptable Quality Levels (AQLs), and Leidos corporate delivery standards.
- Drive integration across technical, operational, and mission support functions to ensure coordinated program execution.
- Promote and support Agile and Waterfall delivery approaches, enabling iterative development, improved collaboration, and adaptive program execution where appropriate.
- Apply ITIL-based service management principles to support consistent service delivery, operational efficiency, and continuous improvement.
- Monitor program performance across cost, schedule, scope, and technical objectives, ensuring timely identification of risks, issues, and dependencies.
- Coordinate with program leadership and task leads to implement risk mitigation strategies and corrective actions when required.
- Support the development and delivery of program performance reporting, including status reports, program metrics, and executive briefings.
- Drive program operational rhythm activities, including preparation and coordination for: Monthly Status Reports (MSRs), Weekly Integrated Master Schedule (IMS), Project Deep Dives, internal delivery reports, and execution reviews.
- Facilitate collaboration and communication across program stakeholders including engineering teams, project managers, procurement staff, facilities teams, operations personnel, and customer representatives.
- Support the Program Manager in maintaining situational awareness of project health, delivery performance, and operational impacts.
- Represent the enterprise project during internal planning sessions, execution reviews, and customer engagements as directed by program leadership.
- Identify opportunities to improve delivery efficiency and implement program management best practices, Agile methodologies, and service management improvements.
- Boost data visualization efforts to maintain strong project management dashboards using Power BI and Power Automate, while integrating with SharePoint and Service Now.
Required Certifications
- BA/BS or equivalent experience and 12+ years of prior relevant experience or Masters with 6+ years of prior relevant experience supporting complex, enterprise-level IT or infrastructure programs. Specific experience, education and training may be considered in lieu of degree
- Active TS/SCI security clearance. Must be a U.S. Citizen
- 8+ years of experience serving in a Program Manager (PM), Deputy Program Manager (DPM), or equivalent leadership role on a federal government contract, with demonstrated responsibility for delivery execution.
- Demonstrated experience working on the contractor side of a federal contract, with direct accountability for cost, schedule, and performance outcomes.
- Experience supporting programs operating within a multi-task order IDIQ or large-scale enterprise service delivery environment.
- Proven experience leading or overseeing delivery of large, complex technical projects or technology insertions, including IT modernization, infrastructure deployment, or enterprise system implementation.
- Demonstrated experience managing multiple concurrent projects valued at scale (e.g., $5M+ efforts or equivalent complexity) across cross-functional teams.
- Strong experience applying Agile delivery methodologies (Scrum, SAFe, or hybrid models) in enterprise IT environments.
- Working knowledge of ITIL-based service management practices, with experience integrating delivery efforts into operational environments.
- Demonstrated experience managing program execution metrics, including cost, schedule, performance, risk, and dependencies.
- Experience developing and delivering executive-level briefings and program reporting to senior leadership and government stakeholders.
- Proven ability to lead coordination across engineering, operations, PMO, and mission stakeholders to achieve delivery objectives.
- Strong understanding of contractual requirements, SLAs/AQLs, and performance-based delivery frameworks within federal programs.
- Demonstrated ability to operate in high-visibility, fast-paced environments with competing priorities and mission-critical deadlines.
Desired Qualifications
- Project Management Professional (PMP) certification or equivalent program management certification.
- ITIL4 Foundation certification or higher.
- Strong experience using Microsoft Project and integrated subprojects.
- Strong experience using JIRA in support of Agile framework efforts.
- Experience implementing an Agile project from inception to completion.
- Expertise in Project Management and Engineering operational methodologies.
- Prior experience as a leader, managing geographical disperse personal and cross-functional areas.
- Experience supporting large-scale IT modernization, infrastructure transformation, or cloud migration initiatives.
- Experience supporting major facility relocations, infrastructure transitions, or enterprise operational improvements.
- Experience coordinating procurement planning and vendor engagement within complex technical programs.
- Experience developing program dashboards, delivery metrics, and performance reporting frameworks.
- Experience working within Agile or hybrid Agile/Waterfall delivery models across large technical programs.
- Experience preparing and delivering program status reporting, executive briefings, and operational performance metrics.
- Demonstrated ability to coordinate across engineering, operations, and program management teams to achieve delivery objectives.
- Strong communication, organizational, and stakeholder management skills.
- Ability to operate effectively in fast-paced environments with competing priorities and complex program requirements.
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