HR Operations Specialist - Workday HCM (Hybrid- West Palm Beach, FL)

HR Operations Specialist Workday HCM (Hybrid- West Palm Beach, FL)

We are looking for an HR Operations Specialist for a large, global B2B high-tech company. In this role, you will execute high-volume Tier 1 Workday Core HCM transactions supporting the employee lifecycle, including employee data updates, employment changes, organizational assignments, and other routine HR operational activities while ensuring accuracy, completeness, and policy compliance.

This is a 12-month contract (Extension possible), 40 hours per week, hybrid role, 3-4 days onsite at client's office in West Palm Beach, FL.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities:

Employee Lifecycle & Workday Operations

• Execute high-volume Tier 1 Workday Core HCM transactions supporting the employee lifecycle, including employee data updates, employment changes, organizational assignments, and other routine HR operational activities while ensuring accuracy, completeness, and policy compliance.
• Process and validate a broad range of compensation-related transactions, including salary changes, incentive payments, corrections, and other compensation administration activities in accordance with established policies and approval processes.
• Support organizational data maintenance within Workday, including supervisory organization updates, organizational structure changes, and related foundational data management activities.
• Perform quality reviews and validation of completed transactions to ensure data integrity, compliance, and successful completion of Workday business processes.
• Support recurring operational activities, high-volume transaction processing, mass updates, and employee lifecycle events while consistently meeting service level expectations.

Tier 2 / Tier 3 HR Operations Support

• Provide Tier 2, Tier 3, and Premier HR Operations support by investigating and resolving complex employee inquiries and operational issues across Workday and ServiceNow.
• Independently manage complex HR Operations cases requiring research, analysis, cross-functional coordination, and resolution.
• Perform root cause analysis to identify process, data, or system issues and recommend appropriate corrective actions.
• Validate end-to-end completion of HR transactions and ensure employees receive timely and accurate communication throughout the resolution process.
• Investigate transaction exceptions, data discrepancies, integration issues, and operational problems by partnering with HR Technology, Payroll, Compensation, Benefits, and other internal stakeholders.

Operational Excellence & Continuous Improvement

• Participate in User Acceptance Testing (UAT), production validation, system enhancements, and operational readiness activities supporting Workday and ServiceNow.
• Identify opportunities to improve operational processes, increase efficiency, reduce manual effort, and enhance employee experience.
• Maintain accurate documentation, knowledge articles, standard operating procedures, and process documentation as required.
• Support operational projects, process improvement initiatives, and organizational change activities within HR Operations.
• Ensure all work is performed in accordance with established policies, compliance requirements, data privacy standards, and internal controls.

Requirements:

• 5+ years of progressive HR Operations experience supporting employee lifecycle processes.
• Hands-on experience processing HR transactions in Workday Core HCM. Demonstrated hands-on experience processing employee lifecycle transactions in Workday Core HCM with the ability to quickly learn additional HR operational processes and transaction types.
• Experience managing employee cases using ServiceNow HR Service Delivery (HRSD) or a comparable HR case management platform.
• Strong understanding of employee lifecycle processes, HR operations, and Workday business processes, including processing employee job changes and other advanced Workday Core HCM transactions.
• Experience supporting compensation-related transactions and employee data management.
• Strong analytical and problem-solving skills with demonstrated ability to investigate and resolve complex operational issues.
• Excellent attention to detail with a strong commitment to data accuracy and quality.
• Ability to manage multiple priorities while consistently meeting service level commitments.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively across multiple HR functions.

Please submit your resume to our network at (apply to the HR Operations Specialist Workday HCM (Hybrid- West Palm Beach, FL) role).




Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information, or other applicable legally protected characteristics.

Compensation: $20/hr - $24.32/hr.

#LI-SW1