Supervisor, Central Sterile Processing

UPMC Mercy is hiring a Full-Time Supervisor, Central Sterile Processing to join our team! This leadership opportunity is ideal for an experienced sterile processing professional ready to take the next step in their career and support a high-performing department. The Supervisor will provide day-to-day leadership and oversight while promoting efficient, safe, and quality-focused sterile processing operations. This is an onsite position with weekends and holidays off and on-call responsibilities based on department needs.

Purpose:

Coordinates the daily operations of Central Sterile Processing, including the cleaning and decontamination, assembly, packaging, sterilization, and distribution of instruments and equipment. Provides supervision and support to employees while serving as a resource for customer needs, service concerns, and operational questions.

Responsibilities

• Coordinate daily Central Sterile Processing operations and ensure instruments and equipment are cleaned, decontaminated, assembled, packaged, sterilized, and distributed according to departmental standards, policies, procedures, and regulatory requirements.
• Partner with department leadership to maintain quality standards, improve patient safety, enhance operational efficiency, and support departmental and organizational goals.
• Supervise, coach, schedule, motivate, and support the development of Central Sterile Processing staff to maintain a qualified and competent team.
• Provide day-to-day leadership through clear communication, effective prioritization, problem-solving, accountability, and positive working relationships.
• Coordinate internal and external educational opportunities to support staff development and maintenance of required certifications.
• Mentor employees, encourage professional growth, share knowledge, and promote a collaborative, respectful, and inclusive work environment.
• Participate in the preparation of annual employee evaluations and ongoing performance and development discussions.
• Utilize performance improvement tools and best practices to continuously improve quality, workflow, patient safety, and the work environment.
• Assist with initiatives to reduce surgical instrument errors and improve same-day instrument turnaround.
• Collaborate with the Operating Room and department leadership on instrumentation needs, ordering, count sheet updates, set consolidation, and timely return of instrumentation to circulation.
• Serve as a resource for the instrument tracking system and support accurate, efficient instrument management.
• Promote excellent customer service by responding proactively and professionally to the needs of patients, physicians, colleagues, and ancillary departments.
• Remain accessible and visible within the Operating Room and Central Sterile Processing areas to support troubleshooting and resolution of operational concerns.
• Support departmental goals related to quality, service, system improvement, and cost containment while actively participating in change initiatives.
• Demonstrate UPMC's Core Values through responsible, sensitive, accurate, timely, coordinated, and thorough work.
• High School Graduate or equivalent.
• 3 years' experience in central sterile processing.
• 2 years supervisory or team leader experience required.
• Ability to communicate effectively with peers, physicians, staff of other hospital departments, and outside contacts.
• Must complete 10 hours of continuing education to remain qualified as a Central Sterile Technician on an annual basis.
• Must be able to stand for all shift hours and be able to pick up, push, pull etc. 35 pounds.

Licensure, Certifications, and Clearances

• Certification Board for Sterile Processing and Distribution OR Certified Registered Central Service Technician with Healthcare Sterile Processing Association OR International Association of Healthcare Central Service Material Management
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran