Process Assistant, RSR

Job ID: 3192583 | Amazon.com Services LLC This full-time position requires in‑role training at an operating site for 5‑plus weeks. The training will be located 50+ miles away from the home site and all travel accommodations will be booked and paid for by Amazon. Amazon Process Assistant (Full‑time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the moment an order is placed online to the seamless coordination behind the scenes. We aim to stay agile, fluid and intentional, guided by our Leadership Principles, including Bias for Action. We’re striving to become the most customer‑centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with our service, even in our most remote areas. RSR combines operations and support teams to continually innovate the last‑mile delivery process while bringing smiles to customers. Process Assistants are part of the Last Mile operations in RSR and play a crucial role. They manage daily department duties, including allocating labor, leading meetings, assigning job duties, providing work direction, and communicating with internal and external suppliers. Responsibilities Track and report ATS/labor hours. Occasionally assist with production duties, train associates, and verify SOP compliance. Ensure successful area performance through tracking and reporting metrics. Independently assess all aspects of associate work performance and provide timely, detailed feedback. Participate in Operational Excellence initiatives. Maintain a full understanding of workflow and daily production goals. Review and update SOPs as required. Ensure work areas remain clean and properly equipped. Identify and address safety hazards within the work area and participate in safety initiatives. Coach associates on ways to work safely at all times. Ensure all job injuries are reported timely in accordance with established policies and procedures. Provide vacation coverage for Area Managers. Basic Qualifications 1+ years of Microsoft Office products and application experience. High school diploma or equivalent. Ability to work a flexible schedule/shift/area, including weekends, nights, and/or holidays. Can lift up to 49 pounds, stand or walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach. Work 40 hours per week, and overtime as required. Preferred Qualifications Associate’s or Bachelor’s degree, and/or prior Amazon experience. Awareness and willingness to use OPEX tools and techniques. Demonstrated problem‑solving and analytical skills. Effective written and verbal communication across various organizational levels. History of meeting or exceeding departmental goals. Experience leading teams. Capable of providing direction to team members using independent judgment. Strong organization and time‑management skills. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at Posted: July15,2026 (Updated about 1 hour ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr