Spa Front Desk Host

Benefits Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Qualifications Outstanding customer service and problem-solving skills Confidence when recommending memberships, packages, and product The ability to prioritize and multi-task within a fast-paced environment Initiate tasks and perform duties without direction Excellent communication skills and be able to work with a wide range of personalities Superior organizational skills Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts Job Summary You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions. Responsibilities Provide high-level customer service and hospitality to clients Educate clients on current promotions, memberships, packages, and future appointments Assist with re-stocking products Help with daily shop tasks and projects Maintain a positive attitude and take initiative. Work as a cohesive team with all Heyday staff members Assist with the training and coaching of new hires for the Host team Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture. #J-18808-Ljbffr