Field Service Technician

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Field Service Technician Full Time Houston, TX, US Salary Range: $18.00 To $35.00 Hourly TFG is seeking a Field Service Technician to join our team in the Houston, TX area. As a Field Service Technician , you will diagnose, troubleshoot, and repair foodservice equipment at customer sites; ensure equipment operates at optimal efficiency, address customer concerns through clear communication, and maintain high service standards. Technicians will manage assigned territories, perform timely repairs, and proactively address potential equipment issues. Key Responsibilities Completes system installations by fabricating, mounting, and connecting various components such as compressors, motors, control panels, gauges, and other related components to ensure power connections are secure and equipment is operationally sound. Responsible for assigned customers and territories, handling administrative duties including customer calls, expense reports, timesheets, and tracking necessary preventative maintenance and customer requests. Identifies malfunctions by testing, repairing, or replacing equipment or parts. Presents and maintains a professional image. Properly documents repairs and actions by completing equipment records. Builds and fosters strong relationships with customers on each visit. Continues to learn on the job through participation in educational opportunities and training. Maintains a safe and healthy work environment by following company standards, procedures, and legal regulations. Skills, Abilities, Qualifications Motivated to learn, retain, and apply equipment knowledge in the field and warehouse through hands‑on and video training. High levels of time‑management and effective communication. Ability to work independently without direct supervision. Self‑motivated to perform tasks at a high level. Organizational skills and ability to properly document repairs and requests. Capability to diagnose, repair, and solve equipment issues. Is accountable, accurate, and shares a positive attitude. Power tool experience and basic safety knowledge. Education & Experience Required: Driver's License Must be over 21 years of age to operate company vehicles. Preferred: High School or Equivalent. EPA Certification (training or certification provided on job). Electrical and Refrigeration Technician experience. HVAC Technician experience. General interest in the Foodservice industry. Work Environment Field Service Technicians will work in Houston, TX and surrounding areas to complete repairs at customer locations. May be required to provide on‑call service, after‑hours support, or work outside of traditional office hours. Must be comfortable traveling for assignments, as required, and must provide a valid driver's license upon hiring. This position includes a one‑week on‑call rotation approximately once per month. 45-55 hours per week. Benefits Competitive salary based on experience. Medical, dental, and vision insurance options. Company‑sponsored IRA retirement plan. Paid time off and paid holidays. Stable, full‑time opportunity with long‑term growth potential. Supportive leadership and a collaborative work environment. About TFG Total Foodservice Group (TFG) is a dedicated team of experts from various industry backgrounds, focused on providing top‑notch customer service for companies in the foodservice industry. We offer high‑quality foodservice equipment, readily available parts, and a global service network to support our clients’ success. Guided by our core values—People First. Forward Thinking. Whatever It Takes.—we are dedicated to excellence in service, sales, and fostering a company culture that puts people at the heart of everything we do. Join TFG and be part of a dynamic team that values hard work, innovation, and customer satisfaction. TFG is an Equal Opportunity Employer. #J-18808-Ljbffr Evolving Solution Services