GROCERY/ASST DEPT LEADER

Responsibilities Assist the Department Manager in organizing work, filling department staffing needs, training and scheduling associates to consistently provide prompt courteous service. Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be prompt, tactful, calm, courteous and professional in all interactions. Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand in the Department Manager’s absence. Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise. Engage associates in effective merchandising techniques, customer service, product presentation and promotional activities. Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of unlawful harassment or discrimination. Provide Department Manager with input on department budgets, goals and results. Communicate and interact with associates and customers to provide a positive impression. Maintain equipment and facilities safely and properly in accordance with company policies. Maintain floor, shelf and grocery areas clean and up to sanitary standards. Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports positively. Demonstrated aptitude to manage people and organize workloads. Perform any and all duties as assigned. Qualifications Minimum Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed. Effective written and oral communication skills. Can make intelligent decisions quickly. Can tactfully and calmly handle stressful situations and make a positive impression on associates and customers. Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise. Understanding of all key components of department operations (managing people, merchandising, CAO, inventory management, shrink control, customer services, labor scheduling, expense control). Knowledge of applicable laws and regulations related to employment practices, OSHA compliance. Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors). Desired Grocery retail work experience and/or backup manager experience. Past work record reflects dependability and integrity. Benefits The Kroger Family of Companies offers comprehensive benefits to support your Associate Well‑Being, including Physical, Emotional, Financial and more. We help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full‑and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program. Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! #J-18808-Ljbffr