Quality Assurance Specialist

Title: Residential Quality Assurance Specialist State Role Title: Prog Admin Specialist II Hiring Range: $72,491- $86,044 Pay Band: 5 Agency: Department of Juvenile Justice Location: DJJ Training Academy Agency Website: Recruitment Type: General Public - G Job Duties The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth. DJJ is currently seeking a Quality Assurance Program Specialist. This role effectively plans, implements, and ensures quality assurance and fidelity across a statewide continuum of services. To effectively plan and coordinate SPEP™ implementation and development to strengthen and improve outcomes through partnership, education, and transparency. Job responsibilities include, but not limited to: Demonstrate the skill and ability to analyze and solve problems, including gathering information, anticipation of problems, review of the accuracy/validity of information, interpreting data, drawing conclusions, weighing of impact of decision‑making, and facilitation of implementation of recommendations/solutions. Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team. Ability to establish and maintain effective working relationships with staff from various levels of agency operations. Ability to travel to detention centers across the state. Minimum Qualifications Considerable knowledge of evidence‑based programs and services in the juvenile justice field. Considerable knowledge of methods of training, coaching, and technical assistance, program evaluation, and program monitoring processes. Working knowledge of risk assessment instruments and developing assessment‑driven case plans. Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages. Demonstrates knowledge of detention center operations. Additional Considerations Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions. Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service‑Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Contact Information Name: Bianca D. Stewart Williams, Talent Acquisition Manager Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. #J-18808-Ljbffr