IT Support Specialist

Job Title: IT | Systems Specialist Location: Albion, Lincoln, and Norfolk Classification: Full-Time Employee Days/Hours Per Week: Mon. – Fri., 8:00 a.m. – 5:00 p.m. Start Date: Immediate Join a dynamic locally owned and operated technology group as an IT | Systems Specialist! Headquartered in Albion, NE, with offices in Norfolk, Columbus, Lincoln, and Elkhorn, Applied Connective provides innovative managed IT, communication, surveillance, security, and other technical solutions to a growing list of commercial and government clients throughout the region. Rapid growth has necessitated bringing new talent onto our team. Currently, we are seeking a highly motivated, hard-working, and technology-savvy candidate to take on a key role as an IT | Systems Specialist. This will be a full-time position with standard hours, 8 a.m. to 5 p.m., Monday through Friday.

ROLE DESCRIPTION:

The IT | Systems Specialist is responsible for using their technical and customer service skills in implementing technical projects and solutions both onsite and remotely. Communicating effectively internally and to external resources is a top priority for the IT | Systems Specialist as is learning and advancing quickly to accommodate company growth. This role will work directly with our IT | Project Manager in project implementation and with our Relationship Manager should a project request sit outside the contract SLA.

TEAM VALUES:

Be a team player and leverage your resources – Being a team player requires transparency, authenticity, generosity, and empathy. Be service-minded and customer-oriented – Customer service excellence is the standard here, and we aim to provide a meaningful experience to the people we serve and support every time. Value growth – We believe the growth of a company comes with professional and personal growth of the team. Innovate – Challenge yourself to see what’s possible to better meet the needs of your team, your customers, and your company. Value integrity – Strive to do the right thing, even when you think no one is looking. Create happiness, work is hard – Do your best to maintain a consistently positive attitude, even in challenging situations, and look for opportunities to celebrate big and small wins.

QUALIFICATION AND COMPETENCIES:

Minimum of 1 year of experience in the IT field, including experience with hardware and software implementation Be self-motivated, efficient, hard-working, organized, detail-oriented, and extremely reliable Work independently and without the need for constant supervision to meet deadlines Promptly answer project-related email, phone calls, and other electronic communications Ability to thoroughly plan, prep and implement a wide range of desktop and network systems Demonstrate excellent communication (oral and written), interpersonal, organizational, and presentation skills Be comfortable in providing onsite in-person training and support of implemented technical solutions and software Implement printer configuration/management, malware removal tools, TCP/IP configuration, and desktop OS and application systems Have a basic working knowledge of Windows Server, Active Directory, Group Policy, and DNS concepts as well as basic wireless knowledge and knowledge of LAN/WAN technologies Background Check Disclosure: It is the hiring policy of Applied Connective to conduct a full background check as a condition of employment. #J-18808-Ljbffr Applied Connective Company