Fire & Security Service Technician

About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What We Offer: Competitive hourly pay + Sign-On Bonus Paid training and continuous development opportunities Company vehicle (field-based role) Career advancement within a global organization Referral bonus programs Comprehensive benefits package including: Medical, Dental, Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) with company match Short-term & long-term disability coverage Employee Assistance Program (EAP) Wellness programs and more Responsibilities: Respond to service calls and diagnose issues with fire alarm and life safety systems Perform troubleshooting, repair, programming, and system testing Service and maintain systems from multiple manufacturers (including SimplexGrinnell) Read and interpret blueprints, schematics, and technical documentation Communicate professionally with customers to identify issues and provide solutions Complete service documentation using mobile devices and customer systems Participate in on-call rotation and respond to after-hours service needs as required Maintain inventory and ensure readiness of tools and equipment Identify system improvements and recommend upgrades or solutions (upselling opportunities) Support, mentor, and collaborate with team members when needed Required Qualifications 3–5+ years of experience in: Fire alarm and life safety system or low voltage systems (access control, intrusion, or related) Strong troubleshooting and technical diagnostic skills Ability to read and interpret blueprints, diagrams, and specifications Working knowledge of test equipment (multimeter, analyzers, etc.) Strong communication and customer service skills Valid driver’s license with acceptable driving record Willingness to work flexible hours, including weekends and on-call rotation Ability to follow safety procedures and company guidelines Preferred Qualifications NICET Level II certification (or actively pursuing) Technical training or certification in electronics or fire systems Experience with CCTV, IP networks, and integrated security systems Prior experience with system programming and commissioning Salary Range: $26.00 – $34.00 per hour (based on experience, skills, and qualifications) #LI-VS2 #LI-Hybrid Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.