Front Desk Agent - Hilton PEP Experience Required

Job Description

Job Description

Front Desk Agent – Hilton PEP Experience Required

Pay: $18.00/hour
Temporary Assignment
Aurora, Colorado

We're hiring an experienced Front Desk Agent to support a full-service Hilton hotel in Aurora. This temporary position is ideal for someone with hotel front-desk experience who is already familiar with Hilton's PEP property-management system and can step into the operation with minimal training.

• Welcome guests and provide professional, friendly service

• Process guest check-ins and check-outs

• Manage reservations, room assignments, payments, and account adjustments

• Respond to guest questions, requests, and concerns

• Answer telephone calls and provide accurate hotel information

• Maintain guest accounts and accurate front-desk records

• Communicate guest needs and operational updates to other hotel departments

• Follow hotel procedures and service standards

• Assist with other front-office responsibilities as needed

• Previous hotel front-desk experience required

• Experience using Hilton's PEP system required

• Strong customer-service and communication skills

• Comfortable handling payments and guest-account information

• Strong attention to detail and accuracy

• Able to remain professional in a fast-paced guest-service environment

• Able to work independently and as part of a hotel team

Applicants must have both hotel front-desk experience and Hilton PEP experience to be considered.

Apply today for immediate consideration.

I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing