Specialty Pharmacy Technician

Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care .

Position Summary:

The Specialty Pharmacy Technician obtains referrals and clinical progress notes, completes prior authorizations, ensures proper documentation in all relevant platforms, communicates with medical staff and patients, and dispenses specialty medication prescriptions in accordance with all applicable practice standards under the direct supervision of a Specialty Clinical Pharmacist.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Comply with all federal, state and agency regulatory standards as related to specialty pharmacy practice.
• Dispense medicine prescribed to patients according to the instruction/supervision of the specialty Pharmacist. This entails data entry, including insurance input and billing, counting, labeling, and packaging.
• Process third party insurance claims online and complete prior authorizations as necessary.
• Research all available sources and apply available patient assistance programs to ensure patient access to specialty medications
• Answer/triage phone calls from patients and medical staff.
• Answer nonclinical questions for patients or providers, or refer them to the Specialty Clinical Pharmacist
• Arrange all medication shipments and deliveries, including packaging and facilitating deliveries through external vendors and internal couriers, to be executed on time, and in accordance with all internal shipping standards ensuring all temperature sensitive shipped specialty medications meet necessary stability standards. Participate in internal cold chain and other testing procedures, including validation of new shipping supplies
• Perform all necessary calls to patients as part of the refill process; document information in relevant platforms like dispensing software, care planning platform and EMR as necessary.
• Return prescriptions to stock as needed per Pharmacy procedure.
• Obtain referrals and patient consult notes from multiple medical organizations and upload information on to relevant data platforms
• Document relevant patient and outside/internal provider encounters in internal systems like EMR, dispensing software and care planning platform
• Assist with gathering data and compiling reports as directed.
• Order, receive and stock medications and supplies from wholesaler's and/or distributors; manage medication inventory on daily basis including but not limited to all functions related to expired and outdated products for reverse distribution, inventory management system-Datarithm, DSCSA compliance monitoring system Advasur 360, ensure that all on hand quantities of medication within dispensing software are accurate.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Perform other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings and any other meetings or trainings as required.
• Provide training to other technicians for coverage or onboarding new specialty technician staff

Must have's you'll need to be successful :

• Pharmacy Technician Certification from accredited pharmacy technician program. Three (3) to five (5) years related experience preferred; or equivalent combination of education and experience. Must submit pre-employment drug testing resulting in negative outcome.
• Maintain current registration/licensure with Washington State as an accredited Pharmacy Technician.
• Ability to read and comprehend instructions, short correspondence and memos. Must be a great listener, capable of empathy and patience. Confidence, friendliness, and outgoing personality is an asset. Must be able to effectively communicate with patients as well as various levels of internal and external colleagues. Must be able to document thoroughly. Bi-lingual is preferred.
• Work assignments are routine and regularly recurring and require attention and concentration. planning discretion and consideration are necessary to adequately carry out work activities. Able to perform multiple tasks at a high level during busy and stressful periods of the day.
• Possess intermediate to advanced operating knowledge of computers. Three to five years of experience with computerized pharmacy software preferred. Knowledge and experience in processing prescriptions including problem solving third party issues is required. Ability to learn and operate EMR and care planning platform is required. Working knowledge of Microsoft Access© and Excel© preferred.

Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
• If records do not show any data, please seek guidance from your provider for further assistance.
• If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period.
• Extended Illness Time Away of 40 hours
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Development and Growth Opportunities

To learn more about HealthPoint, go to ! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.