OFFICE MANAGER HOME HEALTH AGENCY - Full time

Job Description

Job Description

Abound Home Health Agency

We are seeking a highly organized, dependable, and motivated Full-Time Office Manager to join our growing Home Health Agency.

The Office Manager plays a key role in keeping daily operations running smoothly while supporting clinical staff, caregivers, patients, and agency leadership. We are looking for someone who is professional, detail-oriented, able to manage multiple priorities, and comfortable working in a fast-paced healthcare environment.

Key Responsibilities

• Manage daily administrative and office operations
• Coordinate communication between clinical, administrative, and field staff
• Assist with employee scheduling and staffing coverage
• Assist with recruitment, interviewing, onboarding, and orientation
• Maintain employee personnel and credentialing records
• Track licenses, certifications, CPR, TB testing, background checks, and other required documentation
• Assist with new patient admissions and referral coordination
• Monitor documentation for completeness and timely submission
• Communicate professionally with patients, families, physicians, staff, and referral sources
• Assist management with Medicare, Medicaid, CHAP, and Indiana regulatory compliance activities
• Help prepare the agency for surveys, audits, and quality reviews
• Maintain confidentiality and HIPAA compliance
• Assist with reports, spreadsheets, tracking logs, and administrative projects
• Support agency leadership with day-to-day operational needs

Qualifications

• Previous home health, healthcare, medical office, or administrative management experience preferred
• Home Health Agency experience strongly preferred
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Ability to prioritize multiple responsibilities and meet deadlines
• Strong computer skills, including Microsoft Word, Excel, Outlook, and electronic healthcare systems
• Experience with scheduling, staffing, HR, credentialing, or healthcare compliance is a plus
• Knowledge of Medicare/Medicaid home health operations is a plus
• Must be dependable, professional, confidential, and able to work independently

Position

Full-Time Office Manager

Schedule: Monday–Friday
Employment Type: Full-Time
Industry: Home Health Care
Location: Indianapolis, Indiana

What We’re Looking For

The ideal candidate is a hands-on office leader who takes initiative, solves problems, communicates effectively, and understands the importance of timely documentation, staffing, regulatory compliance, and excellent patient service.