Patient Services Coordinator (37460)

Patient Services Coordinator

Join The Care Team as a Patient Services Coordinator and play a vital role in supporting compassionate hospice care behind the scenes. We are seeking an organized and detail-oriented professional to help coordinate schedules, support clinical operations, and ensure patients, families, and care teams experience seamless communication and exceptional service throughout the hospice journey.

Schedule & Coverage Standard operating hours are Monday through Friday, 8:00 AM to 4:30 PM Assigned coverage area determined by branch needs and patient census

What We Offer Key operational role supporting hospice patient care Collaborative team environment Mission-driven hospice organization

We offer a supportive, growth-focused environment along with a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance, plus Wellness Programs
• Career Path Program with opportunities for advancement and increased compensation
• Generous Paid Time Off and Paid Holidays
• Tuition Reimbursement and Certification Assistance
• Mileage Reimbursement
• 401(k) with Company Match
• Additional Voluntary Coverage

Qualifications

Key Responsibilities Assign evaluation, admission, and routine visits Process rescheduled, missed, and reassigned visits Run and review scheduling and visit reports Verify visit documentation and clinical notes Ensure unscheduled visits are addressed in a timely manner Document scheduling activity and visit coordination accurately and timely in the EMR HCHB (Homecare Homebase)

Qualifications Healthcare scheduling or coordination experience preferred Strong organizational and multitasking skills Experience using HCHB (Homecare Homebase) preferred

Field Role Requirements Active driver's license Ability to pass a criminal background check Ability to pass a Motor Vehicle Record (MVR) check Current TB testing in accordance with agency policy Current CPR certification as required for the role