Junior Systems Administrator

Job Description Job Description We are looking for a Junior Systems Administrator to join our IT team and provide day-to-day support for our Windows and Microsoft Azure environment. This is a great opportunity for someone early in their systems administration career who has a strong technical foundation and is ready to expand their skills. What You'll Do Support and maintain Windows desktops, laptops, servers, and related systems. Assist with administration of Microsoft Azure and Microsoft 365 environments. Manage user accounts, permissions, security groups, and access through Active Directory and Azure/Entra ID . Provide Level 1/Level 2 technical support for hardware, software, network, and connectivity issues. Assist with onboarding and offboarding, including equipment setup and user account provisioning. Install, configure, patch, and troubleshoot Windows systems and applications. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Assist with system monitoring, backups, endpoint security, and routine maintenance. Troubleshoot basic networking issues including TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Document technical issues, solutions, configurations, and IT procedures. Escalate complex technical issues to senior IT resources or outside vendors as needed. Help maintain IT inventory, hardware, software licenses, and equipment. What We're Looking For 1–3 years of IT support, Help Desk, Desktop Support, or Systems Administration experience. Hands-on experience supporting Windows 10/11 environments. Working knowledge of Microsoft Azure, Microsoft 365, Active Directory, and/or Entra ID . Understanding of basic networking concepts including TCP/IP, DNS, DHCP, and VPN. Experience troubleshooting desktops, laptops, printers, mobile devices, and common business applications. Familiarity with user provisioning, permissions, security groups, and password management. Strong troubleshooting and problem-solving skills. Good communication skills and a customer-service mindset. Ability to work independently while knowing when to escalate an issue. Nice to Have Experience with Windows Server. Exposure to Intune or other endpoint/device management tools. Basic PowerShell knowledge. Microsoft Azure or Microsoft 365 certifications. Previous experience working in aviation, transportation, or another 24/7 operational environment. \nCompany Description BEARCloud empowers organizations to modernize and optimize their IT ecosystems through innovation, deep expertise, and strategic partnerships. We deliver comprehensive, end-to-end solutions across AI Services, Cloud, Professional Services, Cybersecurity, Managed Services, Managed Personnel Resources and Low-Voltage Contracting. Our core strengths in Infrastructure, Licensing, and Support enable clients to operate with greater efficiency, scalability, and security. At BEARCloud, we’re more than a systems integrator— we’re your strategic partner for IT infrastructure, workforce solutions, and long-term operational success. BEARCloud helps organizations build, scale, and sustain high-performing technology ecosystems. Company Description BEARCloud empowers organizations to modernize and optimize their IT ecosystems through innovation, deep expertise, and strategic partnerships. We deliver comprehensive, end-to-end solutions across AI Services, Cloud, Professional Services, Cybersecurity, Managed Services, Managed Personnel Resources and Low-Voltage Contracting.\r\n\r\nOur core strengths in Infrastructure, Licensing, and Support enable clients to operate with greater efficiency, scalability, and security. At BEARCloud, we’re more than a systems integrator— we’re your strategic partner for IT infrastructure, workforce solutions, and long-term operational success. BEARCloud helps organizations build, scale, and sustain high-performing technology ecosystems.