Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Paid time off
• Training & development

ROLE DESCRIPTION:
Nicolas Lezama - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Associate - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.

BENEFITS, PERKS, and COMPENSATION

• Base Pay of $20-$25 per hour plus Commission
• Health Benefit Reimbursement (up to $300/month) for full-time employees
• Paid time off
• 401(k)
• Do not have to work on Saturdays or Sundays 
• Paid Property & Casualty & Life & Health Insurance Licenses 
• Paid training with State Farm CRM Software
• Paid sales training

BUILD A CAREER By joining the team at Nicolas Lezama’s State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Must be able to commute to the office.
• Sales experience preferred.
• Bilingual Spanish preferred.
• Able to obtain Property and Casualty License.
• Able to obtain a Life/Health License.
• Must be organized and able to pay attention to details.

ABOUT OUR AGENCY:
Our agency has over 25 years in the financial services industry, including 5+ years with State Farm. I believe in investing in my team. As a team member of my agency, I am committed to using my experience to help you grow to your fullest potential.