Patient Access Rep I

Overview Sentara Northern Virginia Medical Center is hiring a Full Time Night schedule Patient Access Representative. The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record; reviewing schedules and physician orders to register the patient for the appropriate service; scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record; explaining and completing complex regulatory and compliance documents and adhering to all applicable privacy and compliance standards; explaining and collecting co-payments, deposits and outstanding balances, and performing transactions securely; greeting patients and families, answering questions, and ensuring the patients arrive to the appropriate service area at the right time; may also perform scheduling, pre‑admission and discharge duties and provide supervision and patient information updates to families in waiting rooms. Location Woodbridge, VA Work Shift Third (Nights) Education High School Diploma or Equivalent (Required) Associate's or Bachelor's degree can be considered in lieu of two years of experience Certification / Licensure No specific certification or licensure requirements Experience Customer Service OR Data Entry - 2 years (Required) Demonstrated proficiency in computer keyboarding skills (Required) Knowledge of third party payers, ICD-9/CPT coding and medical terminology (Preferred) Interpersonal skills Proper grammar, spelling and punctuation Extensive training provided for entry‑level candidates and opportunities for advancement provided. Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long‑Term, Short‑Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met #J-18808-Ljbffr Sentara Health