Transportation Account Manager

Account Manager - Supply Chain & Logistics Location: Memphis, TN Our client is seeking a driven and customer‑focused Account Manager to join their Memphis team. In this role, you won't just manage accounts—you'll become a trusted strategic partner, helping customers optimize their supply chain and logistics operations while delivering measurable value. This is an exciting opportunity to work with companies worldwide, building long‑term relationships and acting as a consultative advisor. You'll manage a portfolio of existing clients, identify growth opportunities, and collaborate internally to deliver innovative, efficient, and profitable logistics solutions. What You’ll Do As an Account Manager, you'll serve as the primary point of contact for your customers—aligned closely with their goals, challenges, and long‑term success. Build and strengthen relationships with key stakeholders at multiple levels within customer organizations Act as a trusted advisor by identifying opportunities to expand services and further penetrate existing accounts Design and recommend logistics and supply chain solutions to solve customer challenges Oversee the successful execution of day‑to‑day account commitments, ensuring high service levels Partner with internal account leadership to develop pricing strategies that balance value and profitability Proactively identify issues, consult with customers on potential solutions, and lead implementation efforts Manage customer expectations through clearly defined metrics, KPIs, and performance tracking Prepare and participate in business reviews, contributing to or leading customer‑facing meetings What Success Looks Like Customers view you as a strategic partner—not just a service provider Accounts grow through expanded services, increased efficiency, and stronger relationships Issues are addressed proactively, with solutions implemented quickly and effectively Data, metrics, and insights are used to demonstrate value and drive continuous improvement Compensation & Benefits The salary range for this role is listed in the job posting. The successful candidate may also be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its affiliates are committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations. Workplace discrimination is illegal. #J-18808-Ljbffr Vaco