Senior Project Manager

Senior Project Manager

Nakupuna Solutions is hiring a Senior Project Manager to help support the United States Coast Guard (USCG), through the Director of Contracting and Procurement/Head of the Contracting Activity (CG-HCA), which is responsible for overseeing and executing procurement activities that support critical mission operations across the Service. The Chief of Contracting Office (COCO), Office of Procurement Policy and Oversight (PPO), and other Contracting Offices rely on comprehensive Contract Support Services to provide acquisition, procurement, financial, systems, and administrative support throughout the contract lifecycle. These services encompass cradle-to-grave contracting support, contract administration and closeout, procurement systems management, data analysis and reporting, contract file management, invoice processing, and executive administrative support. The Contract Support Services program plays a vital role in ensuring the efficiency, compliance, and effectiveness of the Coast Guard's Contracting and Procurement enterprise by delivering high-quality professional support, maintaining acquisition readiness, and enabling mission success through sound business and procurement practices.

The Senior Project Manager serves as the contractor's lead representative and is responsible for the overall management, direction, and successful execution of all contract operations supporting the U.S. Coast Guard. This role provides strategic leadership, operational oversight, and program governance across a diverse portfolio of acquisition, systems, administrative, and business support functions. The Senior Project Manager ensures contract performance, workforce effectiveness, quality assurance, regulatory compliance, stakeholder engagement, risk management, and continuous process improvement while maintaining alignment with organizational objectives and mission requirements.

• Serves as the Contractor's senior management representative and primary point of contact for the Contracting Officer (KO), Contracting Officer's Representative (COR), Closeout KOs, senior Government leadership, and other stakeholders, providing executive-level leadership, direction, and oversight for all contract activities, personnel, subcontractors, task areas, and deliverables
• Leads, manages, and coordinates geographically dispersed teams supporting multiple U.S. Coast Guard contracting offices, programs, and customers, ensuring effective integration of acquisition support, contract closeout, systems support, file management, data analysis, reporting, and administrative support services
• Establishes, implements, and maintains program management frameworks, governance processes, procedures, controls, and performance management methodologies that ensure high-quality performance, regulatory compliance, operational efficiency, and timely delivery of services
• Provides strategic leadership, operational direction, and subject matter expertise to support continuous improvement of acquisition support operations, contract management processes, business operations, systems utilization, workforce effectiveness, and customer service delivery.
• Oversees execution of all contract requirements and ensures contractor personnel provide compliant, high-quality support across pre-award, award, post-award, contract administration, procurement reporting, systems support, and contract closeout functions
• Ensures contractor personnel provide compliant support for acquisition planning, market research, solicitation development, source selection support, contract administration, procurement reporting, contract modifications, Requests for Equitable Adjustments (REAs), and contract closeout activities
• Oversees contract closeout support activities for contracts, Military Interdepartmental Purchase Requests (MIPRs), Interagency Agreements (IAAs), and other acquisition instruments, ensuring compliance with Federal Acquisition Regulation (FAR) closeout requirements, quick closeout procedures, and applicable U.S. Coast Guard policies.
• Reviews, assesses, monitors acquisition support work products, procurement documentation, analyses, reports, deliverables, and customer support activities to ensure quality, completeness, consistency, technical accuracy, responsiveness, and compliance with applicable regulations, policies, and contract requirements
• Oversees contractor support provided for contracting, procurement, invoicing, reporting, file management, and business systems, including FSMS, FPDS-NG, ECFS, SAM.gov, CPARS, IPP, MarkView, FMPDR, and related systems, while ensuring effective support for data analysis, reporting, testing, training, system administration, and help desk operations
• Ensures contractor personnel support system modernization initiatives, data migration efforts, testing activities, training development, user support resources, SharePoint sites, knowledge management repositories, Frequently Asked Questions (FAQs), and business process documentation
• Ensures contractor personnel provide timely support for financial and procurement reporting, data reconciliations, FPDS-NG reporting, data quality reviews, validation efforts, trend analyses, and ad hoc reporting requirements
• Monitors contract performance against all Performance Requirements Summary (PRS) standards, performance metrics, service level requirements, quality standards, staffing requirements, customer service expectations, and contractual obligations, ensuring contractor personnel perform assigned work with minimal Government oversight and rework
• Monitors data quality, reporting accuracy, workload distribution, staffing utilization, deliverable status, system performance metrics, customer support performance, rejection rates, responsiveness metrics, and overall contract performance to ensure effective mission support and service delivery
• Oversees executive and administrative support services provided to senior Government leadership, including calendar management, briefing support, interview coordination, travel support, visitor management, data calls, and records management activities
• Coordinates and collaborates with Government stakeholders, contracting offices, program offices, financial organizations, and contractor personnel to resolve performance issues, operational challenges, resource constraints, customer concerns, and emerging requirements affecting contract execution
• Identifies, assesses, tracks, and mitigates program risks, issues, dependencies, and performance trends; develops and maintains decision logs, risk registers, issue logs, action item trackers, and performance management tools; and implements corrective actions and process improvements as necessary
• Recruits, hires, retains, develops, and manages qualified personnel capable of performing all contract requirements while verifying personnel qualifications, certifications, experience, and security requirements prior to assignment
• Develops and executes workforce planning strategies, staffing plans, succession plans, onboarding procedures, employee retention initiatives, surge staffing approaches, continuity staffing strategies, and backfill procedures to ensure uninterrupted support and workforce readiness
• Monitors employee performance, productivity, training completion, professional development, and overall workforce effectiveness; conducts performance reviews, coaching sessions, and quality assessments; and notifies Government representatives of personnel changes while providing qualified replacement personnel in accordance with contract requirements
• Establishes, implements, and maintains a comprehensive Quality Control Program (QCP); reviews contractor work products; monitors quality and performance indicators; and implements corrective action plans to ensure deliverables are professionally prepared, technically accurate, complete, and submitted on schedule
• Develops, maintains, and updates the Project Plan, including schedules, staffing approaches, quality control procedures, communication plans, performance management processes, and execution strategies necessary to achieve contract objectives
• Tracks contract deliverables and milestones; ensures compliance with all submission schedules, reporting requirements, and performance deadlines; and maintains documentation supporting contract performance, quality assurance activities, staffing actions, corrective actions, and contract deliverables
• Prepares and delivers Monthly Status Reports (MSRs), executive briefings, dashboards, performance analyses, management reports, presentations, and ad hoc reporting products that communicate contract status, accomplishments, staffing, workload metrics, schedule performance, risks, issues, quality metrics, and overall performance to Government leadership
• Presents contract performance information, recommendations, risks, issues, and strategic insights to the KO, COR, and senior Government officials, while coordinating and facilitating status meetings, program reviews, stakeholder meetings, performance discussions, and executive briefings
• Develops, implements, maintains, and annually updates the Business Continuity Plan (BCP); leads continuity planning activities; maintains emergency communication procedures, escalation processes, alternate work arrangements, and continuity response protocols; and ensures continuity of operations and sustained mission support during emergencies, disasters, staffing shortages, or operational disruptions
• Monitors invoice preparation and submission processes to ensure invoices are accurate, properly supported, timely, and compliant with contract requirements; maintains records supporting contract performance evaluations, CPARS assessments, and Government performance reviews; and supports successful contract administration and performance management activities
• Ensures compliance with the Federal Acquisition Regulation (FAR), Homeland Security Acquisition Regulation (HSAR), Homeland Security Acquisition Manual (HSAM), Coast Guard Acquisition Procedures (CGAP), contract requirements, and all applicable Federal, DHS, and U.S. Coast Guard policies, procedures, and standards
• Ensures compliance with Government security requirements, personnel vetting requirements, badging, credentialing, background investigations, access control procedures, security awareness training requirements, information protection requirements, and safeguarding requirements for Sensitive But Unclassified (SBU), Controlled Unclassified Information (CUI), Privacy Act information, procurement-sensitive information, and other protected Government data
• Ensures execution, maintenance, and accountability of Non-Disclosure Agreements (NDAs) and information protection requirements while ensuring contractor personnel comply with all Government facility access, security, safety, conduct, identification, and workplace requirements
• Promotes a culture of accountability, professionalism, collaboration, customer service, continuous improvement, mission focus, and operational excellence across the contractor workforce

Skills/Qualifications: The ideal candidate possesses extensive expertise in federal acquisition and procurement operations, including cradle-to-grave contracting support, acquisition planning, solicitation development, source selection support, contract