Field Operations Foreman (DSS North - Gillette, WY)

Field Service Project Supervisor

Essential Functions:

• Participate in and oversee field service project operations to meet established field department goals demonstrating leadership, safety, integrity, teamwork, quality and urgency in the performance of one's functions.
• Ensure the goals of customer satisfaction, market dominance and profitability are achieved.
• Involved in project documentation, resource planning, capital equipment suggestions, safety, and customer interface with ongoing projects.
• Perform maintenance and repair work related to the project.
• Provide project supervision to various levels of technicians.
• Train employees, set project goals and assist the team in meeting quality goals/standards.
• Respond to client or customer requests for service in a timely manner.
• Review and present monthly project reports.
• Interact with Engineers to source required technical information.
• Ensure effective job execution to meet established cost and duration schedules are met all while maintaining high quality of workmanship minimizing rework.
• Ensure proper direction and supervision of activities in the assigned area to maintain effective utilization of personnel and machinery.
• Determine the need and coordinate actions required to maintain standards of efficiency, quality and safety in field areas.
• Travel to sites.

Additional Functions:

• Participate in the Continuous Improvement process, making sure new ideas are generated, worked and implemented, and any roadblocks are eliminated.
• Initiate and conduct process improvement dialogs with Supervisors, Team Leads and team members.
• Participate in root cause analysis/resolution on all forms of loss, i.e., safety, quality, production, etc.
• Perform periodic audits for safety behavior, quality, standard work, and productivity of field team members.
• Coordinate material, equipment, manpower, safety, risk mitigation and quality as well as meeting customer requirements.
• Provide work direction, assist with problem solving and coordinate with other departments.
• Adhere to established standards, policies and practices relating to quality, work execution, safety, MSHA regulation in performing assigned duties.
• Other duties as assigned.

Qualifications/Knowledge/Skill/Ability:

• High School diploma or equivalent.
• Driver's license in good standing.
• Knowledge of removal and repair of components of large mining equipment.
• Communication skills and professionalism are critical.
• Skills in project management and customer relations.

Preferred:

• Minimum of three (3) years' Caterpillar Dealer experience in repairing large mining equipment.

Physical/Environmental Requirements:

• Exposed to dirt, grease, dust, noise, chemicals, paints and other elements.
• Exposed to extreme temperatures.
• Heavy lifting up to 50 lbs.
• Prolonged walking, sitting and standing.
• Working in elevated position, climbing, bending, stooping, and pulling.
• Use of all necessary personal protective equipment.
• Use hands for simple grasping, pushing, pulling and fine manipulation.
• Use feet frequently in repetitive movement.
• May require travel, overtime and varying schedules.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.