Epic Referrals Consultant

Epic Referrals Consultant

Location: Remote Duration: 12 Months

BigRio is a remote-based, technology consulting firm headquartered in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions.

Job Summary:

The Epic Consultant will be responsible for the successful configuration, implementation, and optimization of Epic modules—focusing on referrals—within a large hospital system. This role requires a deep understanding of clinical workflows, hospital operations, and integration of Epic systems with other healthcare applications. The ideal candidate will have hands-on experience in guiding complex implementations, training staff, and ensuring that the system meets both regulatory and organizational standards.

Key Responsibilities:

• Epic Implementation & Optimization:
• Lead the design, configuration, testing, and deployment of Epic modules with an emphasis on referrals workflows.
• Collaborate with hospital leadership, clinical teams, and IT departments to gather requirements and translate them into effective system solutions.
• Referrals Management:
• Oversee the integration and optimization of referral processes within the Epic environment.
• Ensure seamless interoperability between the referrals module and other clinical and administrative systems.
• System Integration & Support:
• Facilitate the interfacing of Epic with other hospital systems, ensuring data integrity and workflow efficiency.
• Provide post-implementation support, troubleshooting issues, and managing system upgrades and patches.
• Training & Documentation:
• Develop and deliver training programs for end-users to maximize system utilization.
• Create comprehensive documentation including system processes, user guides, and troubleshooting manuals.
• Stakeholder Engagement & Project Management:
• Serve as the primary point of contact for project-related communication with internal stakeholders.
• Participate in project planning, resource allocation, and scheduling, ensuring milestones are met within budget and time constraints.

Required Qualifications:

• Bachelor's degree in Healthcare Information Systems, Computer Science, or a related field.
• Minimum of 3–5 years of experience as an Epic Consultant, preferably within a hospital or healthcare system setting.
• Proven expertise in Epic modules, with a strong focus on referrals and hospital workflow integrations.
• Experience in managing complex system integrations and interfacing projects.
• Demonstrated ability to analyze clinical workflows and implement process improvements.
• Excellent problem-solving, communication, and interpersonal skills.

Preferred Skills and Certifications:

• Epic certification(s) relevant to referrals or hospital systems.
• Experience working on large-scale Epic implementations in multi-hospital environments.
• Project management certification (e.g., PMP) or equivalent experience.
• Familiarity with healthcare regulations and compliance standards (e.g., HIPAA).
• Proven track record of driving user adoption through effective training and support initiatives.