Utility Staff - Host, Runner, Busser

Job Description

Job Description

Utility Staff at the Whitewater Center are responsible for providing friendly and responsive service to all guests at Whitewater. Utility Staff greet guests, assist servers, and maintain a positive dining experience. The Utility Staff is an on-site, part-time, hourly position that reports directly to the Front of House Managers.

Responsibilities

• Ability to provide a warm/outgoing greeting to guests as they enter the restaurant, manage waitlist and assign and seat guests accordingly.
• Communicate with other staff to ensure efficient seating, table utilization, and customer service.
• Maintain a tidy, clean, and organized restaurant environment.
• Assist servers with setting tables, food delivery, and clearing tables.
• Perform assigned side work tasks and efficiently make use of downtime.
• Maintain accurate knowledge of operating hours, activities, and products offered outside of Food and Beverage department.
• Other duties as assigned.

Requirements

• Excellent communication skills are a must.
• Ability to work in a fast-paced, team-oriented environment.
• Adhere to grooming and appearance standards.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.

Physical Demands

• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 50 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.

Preferred Qualifications

• 1-2 years’ experience in a fast paced, casual dining restaurant.

Benefits

• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
• 401K

Overview of Department

The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.