Rescue Solutions Specialist

WHO WE ARE:
At Firematic, we've spent over 50 years serving those who protect us all. As a family-owned business, we take pride in delivering not just equipment-but reliability, trust, and unmatched support to fire departments across our region.
Our customers depend on us when it matters most-and we're looking for someone who shares that responsibility.

THE ROLE:
This is not your typical sales job-and it's not just a technician role either. As a Rescue Solutions Specialist, you'll be the go-to expert for Fire Equipment and Hurst rescue tools in your territory. You'll work directly with fire departments-maintaining their equipment, training their teams, and helping them make informed purchasing decisions.
You'll build relationships in the firehouse, on the training ground, and in the field-earning trust through both technical expertise and real-world credibility.

WHAT YOU'LL BE DOING:
Service & Technical Support
• Perform annual service, testing, and repairs on hydraulic and battery-powered rescue tools
• Troubleshoot equipment issues on-site and provide timely solutions
• Ensure all tools meet safety and performance standards
• Maintain detailed service documentation and reports
Training & Customer Partnership
• Conduct hands-on tool demonstrations and training drills
• Support departments with product knowledge, application, and best practices
• Act as a trusted resource to chiefs, officers, and purchasing decision-makers
Sales & Territory Development
• Grow Hurst product sales within your assigned territory
• Identify opportunities through existing relationships and new outreach
• Manage the full sales cycle: demo → evaluation → quote → close
• Partner with Firematic's apparatus and equipment teams on bundled opportunities
• Represent Firematic at trade shows, department events, and industry functions


WHAT WE'RE LOOKING FOR:
• Mechanical or technical background (equipment service, automotive, diesel, or similar)
• Strong interpersonal skills and ability to build trust with first responders
• Self-starter who thrives in a field-based, relationship-driven role
• Ability to communicate technical concepts in a clear, practical way
• Valid driver's license and willingness to travel locally


PREFERRED EXPERIENCE:
• Firefighter, EMT, or experience working with fire departments
• Background in rescue tools, hydraulics, or emergency equipment
• Prior sales or customer-facing experience


WHY FIREMATIC?
• Established, respected name in the fire service industry
• Strong existing customer relationships across Long Island and beyond
• Team-oriented, family-run culture with long-tenured employees
• Opportunity to make a direct impact on life-saving operations


COMPENSATION & BENEFITS:
• Competitive base salary + commission/bonus opportunities
• Company vehicle or allowance
• Full benefits package
• Ongoing training and manufacturer support


THE IMPACT:
At Firematic, this role is bigger than sales or service. You're helping ensure that when a crew arrives on scene, their tools perform without hesitation.

That's the standard. That's the mission.