Service Desk Analyst I | Evening Shift (Sat-Wed 4pm-1am)

ePlus

ePlus is seeking a Service Desk Analyst I (Shift Sat-Wed 4pm-1am EST) in the Virginia Beach area. You will answer technical support calls and emails, provide Level 1 assistance, diagnose issues, and track them through resolution. Ideal candidates have at least one year of customer service, knowledge of MS Office, familiarity with ServiceNow or call tracking tools, and the ability to learn and mentor others. The base hourly pay ranges from $16.83 to $24.04, with potential bonuses and benefits. #J-18808-Ljbffr ePlus

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Vacancy posted 7 hours ago

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