Corporate Receptionist

Corporate Receptionist Job Description

Department: Human Resources & Administrative Services

Reports To: Head of HR and Administrative Services

Location: UBA America

FLSA Category: Non-Exempt

Salary Range: $40,000 $50,000 annually

Position Summary

UBA America is seeking a professional, polished, and service-oriented Corporate Receptionist to serve as the first point of contact for clients, visitors, and employees. The Corporate Receptionist will support front desk operations while providing administrative and operational support to the Human Resources & Administrative Services Department.

The ideal candidate will demonstrate exceptional professionalism, communication skills, organizational abilities, and the discretion required within a corporate banking environment.

Front Desk & Visitor Management

• Serve as the first point of contact for all visitors, clients, and vendors entering the Bank.
• Greet and direct guests in a courteous and professional manner.
• Manage visitor registration, guest access, and building coordination procedures.
• Coordinate conference room scheduling and meeting preparations.
• Maintain reception area appearance and professionalism at all times.

Administrative Support

• Provide administrative support to the Head of HR and Administrative Services and other departments as needed.
• Answer, screen, and route incoming calls and correspondence appropriately.
• Assist with calendar coordination, meeting logistics, and departmental communications.
• Assist with ground, air and hotel accommodations as required for staff and management.
• Maintain office supply inventory and coordinate replenishment requests.
• Monitor and manage inventory levels for office, pantry, and kitchen supplies.
• Ensure pantry areas remain organized, stocked, and presentable throughout the business day.
• Prepare a fresh pot of coffee throughout the day for the 32nd and 33rd floor pantry areas.
• Replenish printers, copiers, and office equipment with paper and basic supplies as needed.
• Coordinate vendor orders and supply deliveries while maintaining organized storage areas.
• Assist with the distribution of delivered fruit by organizing fruit baskets and delivering them to designated executive offices.
• Support onboarding logistics for new hires, including workspace preparation, access coordination, and orientation scheduling.
• Assist with mail distribution, courier services, and document management.

Human Resources & Administrative Coordination

• Support employee engagement and office coordination initiatives.
• Coordinate catering, meetings, and internal corporate events.
• Assist with special projects and administrative initiatives assigned by management.

Qualifications

• Bachelors degree required.
• Minimum 23 years of corporate receptionist, administrative assistant, or office coordination experience, preferably within banking or financial services.
• Strong verbal and written communication skills.
• Professional appearance and demeanor with strong customer service orientation.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Ability to work effectively in a fast-paced corporate environment.

Preferred Skills

• Experience supporting executive leadership or corporate office operations.
• Familiarity with visitor management and building access systems.
• Experience coordinating meetings, travel, and corporate events.
• Strong problem-solving and interpersonal skills.

Core Competencies

• Professionalism and Executive Presence
• Confidentiality and Discretion
• Customer Service Excellence
• Communication Skills
• Time Management and Organization
• Team Collaboration
• Adaptability and Initiative

Work Environment

This position operates in a professional corporate office environment and requires regular interaction with executives, employees, clients, regulators, and external stakeholders. The role requires consistent in-office presence during standard business and extended hours, weekends as required to fulfill the duties of the role.

UBA America is an Equal Employment Opportunity Employer.