Dealership Manager

Dealership Manager Hartville, OH · Reports to VP of Retail Salaried · Exempt Full-time 4 Departments Minimal travel This is a boots-on-the-ground leadership role — not a desk job. The Dealership Manager connects and leads the Sales, Parts, Rental, and Service teams as one unified operation, and is the kind of leader who shows up for their people first and figures out the hard stuff second. Compensation Salaried - Exempt - Commensurate with experience Full benefits package included - 45–50 hrs/week average Paid time off 401(k) + company match Growth opportunities Team-first culture The main thing Lead, develop, and unify the Sales, Parts, Rental, and Service teams in a way that results in an exceptional customer experience and a healthy, growing dealership. This role demands care and compassion as the first response — and the tenacity to follow through on the hard conversations when they're needed. What you’ll own The day-to-day operating rhythm of the dealership — meetings, metrics, and communication loops that keep departments connected Cross-department processes — unit prep and delivery, parts availability, rental fleet maintenance, warranty processing, and shared space Inventory strategy, unit purchasing, settlement, invoicing, and trade show participation in partnership with the Sales & Parts Manager Key metrics: sales performance, gross margin, technician efficiency, billable hours, WIP, warranty recovery, rental utilization, parts turn, and inventory health Payroll and incentive systems that reward both performance and the right behaviors Clear, fair, and profitable billing and pricing practices across all departments John Deere and manufacturer training, certification, and program compliance Safe, clean, and organized showroom, shop, parts area, and rental yard Who you are Present and visible You’re on the floor — shop, rental yard, parts counter, showroom. Not behind a desk. Your team sees you doing the work alongside them. A leader who leads with care You listen well, treat people with dignity, and are genuinely invested in the growth of those around you. People want to follow you. Tenacious when it counts You don’t avoid hard conversations — with team members or with customers. You bring care and compassion first, and the backbone to follow through. A systems thinker You see the dealership as one connected operation and build the processes that keep it running that way — not four departments doing their own thing. What we’re looking for 7+ years of leadership experience in a dealership, multi-department retail, service/rental, or related operations environment Direct experience leading other managers or supervisors — not just individual contributors Mechanical and technical fluency — gas, electrical, and hydraulic equipment Ability to manage budgets, P&L, scheduling, and performance metrics across multiple departments Comfort with dealer management systems and reporting tools Strong communication across technicians, salespeople, leadership, and customers Servant leadership mindset — you build people up, then hold them accountable John Deere, agricultural, automotive, fleet, or heavy equipment background is a strong plus. College coursework or trade/technical training preferred; high school diploma or GED required. Schedule 45–50 hrs/week Variable schedule Minimal travel Some evenings until 7pm & some Saturdays If you’re a leader who builds people up, shows up for the hard stuff, and knows how to run a dealership the right way — we want to talk. #J-18808-Ljbffr