Liability Adjuster

Liability Adjuster

Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and minor injury claims. This is a remote work form home position in Virginia. The ideal candidate will live in close proximity to the Richmond Branch Office. Claims experience preferred.

Duties and Responsibilities:

• Conducts investigations, evaluate and make recommendations regarding coverage and liability.
• Sets and maintains reserves.
• Obtains documents to establish the value of claims and negotiates settlement or declines claim.
• Documents files and submits final report.
• Identifies subrogation opportunities and initiates appropriate action.
• Negotiates with all parties, or their representatives, within designated authority.
• Completes required training.
• Trains and mentors.
• Travel for training may be required.

Capabilities:

• Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Customer Focus
• Cultivates Innovation
• Information Management Skills
• Instills Trust
• Optimizes Work Processes

Job-Specific Knowledge:

• Ensures Accountability
• Decision Quality

Qualifications:

• Minimum Educational and Experience Requirements: High school diploma or equivalent and two years of claims or customer service experience, preferably with casualty claims, required. Equivalent educational experience will be considered. Associate's or Bachelor's degree, preferred.
• Designations and/or Licenses: Appropriate license as required by state.
• Physical Requirements: Lifting/Moving 0-20 lbs; Occasional (<20%) Lifting/Moving 20-50 lbs; Occasional (<20%) Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%) Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) Climbing/accessing heights; Rarely Driving; Occasional (<20%) Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)