Customer Service

Now Hiring: Customer Service RepresentativeBe the Friendly Face Behind Every Great Experience at McKeever's Price Chopper!Are you outgoing, organized, and passionate about helping people? McKeever Price Chopper is looking for dedicated individuals to join our team as Customer Service Representatives. This vital role supports our customers by providing exceptional service, resolving concerns, and ensuring a smooth and enjoyable shopping experience.Position Overview:As a Customer Service Representative, you'll serve as a key point of contact for shoppers, assisting with returns, answering questions, and resolving issues professionally and promptly. You'll play a crucial part in maintaining customer satisfaction and upholding the store's friendly and efficient atmosphere.Key Responsibilities:Greet customers with a positive, helpful attitudeRespond to inquiries regarding products, policies, and servicesAssist with returns, exchanges, and complaints courteously and efficientlyOperate customer service desk systems, including phones, POS terminals, and office equipmentCommunicate clearly with customers and coworkersOperate the register quickly and accurately, handling various forms of paymentStay informed on regulations regarding WIC, food stamps, alcohol/tobacco, and lottery (if applicable)Maintain knowledge of store promotions, loyalty programs, and proceduresSupport other departments and assist with front-end operations as neededEnsure the customer service area is clean, stocked, and organizedRequirements:Minimum Qualifications:Strong communication and interpersonal skillsA friendly and professional demeanorAbility to handle stressful or emotional customer situations with patienceDependable, punctual, and detail-orientedBasic computer and math skillsPhysical Requirements:Stand for extended periods (up to 8 hours)Frequent bending, reaching, and light lifting (up to 25 lbs)Ability to use phones, scanners, and office tools regularlyEmployee Benefits:Daily Pay Option – Access your earnings when you need themMedical Benefits – Available to full-time team members401(k) Program – Plan for your future with our retirement savings programOn-the-Job Training – Learn while you work with hands-on supportWhy Join McKeever Price Chopper?At McKeever's, we're more than a grocery store — we're part of the community. Join a team that values respect, service, and teamwork. We offer a positive work environment with room to grow and succeed.Apply Today!Take the next step in your career with McKeever Price Chopper. Apply now to become a Customer Service Representative and help us serve our customers.