IN - INDOT Senior Business Systems Analyst

Engagement Type

Contract

Short Description

Translates
complex business, technical, and data problems into clear, practical solutions
through well‑defined requirements and user stories, while building strong
agency‑wide relationships and effectively communicating progress to senior
leadership.

Complete Description

Local candidates only (Central
Indiana).

OVERVIEW

Requires
the ability to translate complex business problems into practical, actionable
solutions expressed through well‑structured business requirements and user
stories. Excellent written and verbal communication skills required.

POSITION
DESCRIPTION

The
Senior Business Systems Analyst operates at the enterprise level, performing
comprehensive IT and data systems analysis to support agency-wide strategic and
operational needs.

This
position reports directly to the Business Systems Analysis Manager on the
Digital Transformation team and is responsible for:

- Develop and
maintain strong business relationships to effectively present technology
and data-driven solutions that address critical organizational challenges.

- Serve as the
business relationship manager for specialized functional/business areas,
providing strategic guidance and leadership to drive effective
organizational change.

- Build strong
partnerships with IT and data practitioners, including the Data Governance
Manager, IT Project Managers, and QA Testers, to develop detailed, high‑quality
requirements that enable teams to deliver effective technology and data
solutions for business areas.

- Serve as the
bridge between business needs and technical teams, translating complex
technology and data concepts for the business while conveying business
objectives and requirements to IT and the Digital Transformation division.

- Lead efforts
to reengineer systems and enhance quality and efficiency by identifying
root causes and breaking down silos across business areas to drive
effective, integrated solutions.

- Collaborate
with cross‑functional teams to plan and advance full interoperability
across the INDOT’s systems, data, and processes.

- Document
comprehensive business and user requirements with clear, precise tech‑to‑business
translation to prevent defects during testing and ensure all solution
areas are fully identified without gaps or breaks.

- Plan
advanced integrations at both the enterprise and detailed levels,
conducting thorough research and strategic planning within governance
frameworks to ensure complete, well‑developed requirements.

- Support
digital‑transformation strategic planning while helping lead culture
change as a key driver within INDOT’s Digital Transformation Team.

- Manage
expectations across customers, peers, vendors, and leadership to ensure
alignment and smooth delivery of solutions.

- Follow
established governance practices and actively promote their adoption
across the organization.

Required/Desired Skills

Skill Required/Desired Amount of Experience

Experience as a business analyst, consultant, or similar role in technology or government. Required 8.0 Years Business analysis and problem solving experience in a consultative or project setting Required 8.0 Years Solid experience cultivating and managing business relationships with multiple stakeholders Required 8.0 Years Strong technical, written, and oral communications skills with multiple audiences (i.e., technical, data, business, project management, leadership) Required 8.0 Years Business requirements and user story creation and documentation Required 8.0 Years Experience and skill working with Microsoft Office Suite (Word, PowerPoint, Excel) Required 8.0 Years Understanding of Software Development Life Cycle (SDLC) Highly desired Experience working with Azure DevOps Highly desired Experience working with the Salesforce platform, including supporting business processes and eliciting/documenting requirements Highly desired Experience collaborating with technical and business stakeholders in a Salesforce environment Highly desired     Salesforce Certified Business Analyst Certification Highly desired