Server (Twin View - AM Shift)

Server (Twin View - AM Shift)

Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resortthe resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Key Responsibilities:

• Create a welcoming and attentive atmosphere, engaging with guests, and addressing their needs.
• Anticipate when guests require additional service.
• Provide recommendations on beverage selections and answer any questions about the menu.
• Tailor food and drink orders to meet guests' preferences and dietary restrictions.
• Accurately take guests food and beverage orders ensuring any special requests or dietary restrictions.
• Handle guest complaints or concerns gracefully, seeking solutions to ensure a positive dining experience.
• Serve a variety of cocktails, wines, spirits, and non-alcoholic drinks with precision.
• Follow standardized recipes and techniques to ensure the highest quality of beverages.
• Garnish drinks creatively to enhance their presentation.
• Maintain a clean and organized station, including stocking and replenishing supplies.
• Ensure that glassware, plateware, silverware and equipment are clean and in good working condition.
• Ensure compliance with state, federal, and local regulations for all F&B outlets.
• Stay up to date with the latest trends in mixology and beverage culture.
• Possess a deep understanding of different types of spirits, wines, and liqueurs.
• Educate guests about the history, origin, and characteristics of various drinks.
• Must stay current with resort operations and food & beverage trends.
• Adhere to all local, state, and federal regulations regarding the sale and service of alcoholic beverages.
• Verify the legal drinking age of guests and refuse service to those who are underage or intoxicated.
• Recognize signs of intoxication and handle situations appropriately.
• Coordinate with the kitchen and wait staff to ensure smooth service and timely delivery of food and drinks.
• Collaborate with other staff to maintain a well-organized and efficient operation.
• Assist in training new servers and staff, if required.
• Suggest premium or specialty drinks to enhance their dining experience and increase revenue.
• Promote special promotions, wine pairings, and other offerings as directed by the management.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Set up, stock, and maintain work areas; Complete side work as assigned.
• Ensure timely and accurate delivery of orders to guests.
• Provide information about hotel amenities, promotions, and activities to guests
• Collaborate with kitchen and bar staff to ensure seamless order preparation and delivery.
• Handle cash and credit card transactions accurately and efficiently, including processing payments, giving change, and closing tabs.
• Participate in training and development opportunities to expand knowledge of beverages, menus, and customer service skills.
• Communicate with Food & Beverage Team Members to ensure consistent guest service and needs are met.
• Engage in a positive guest focused environment.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner.
• Speak with others using clear and professional language.
• Ensure adherence to quality expectations and standards.
• Follow all company and safety and security policies and procedures, and complete safety training and certifications. Adhere to all relevant laws and regulations regarding the sale and service of alcohol.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Perform other duties as assigned.

Education, Skills and Experience:

• High School Diploma
• Two years' previous serving experience in a fine dining or upscale restaurant is required.
• Knowledge of fine wines, spirits, and cocktails is essential.
• Physical ability to carry trays, navigate outdoor environments, and stand for extended periods.
• Organizational and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Attention to detail and commitment to maintaining the highest standards of cleanliness and hygiene.
• Familiarity with POS (Point of Sale) systems and basic math skills for handling payments.
• Food, alcohol, and safety certifications under FL requirements.
• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Excellent communication and interpersonal skills; ability to interact with a wide range of people.
• Ability to multi-task in a fast-paced environment.
• Inspired always to lead Evermore brand and Team Member values.
• Capable of performing the role in a busy work environment.
• Proficient in reading safety procedures and operating guidelines.

Physical Requirements:

• Able to safely lift, pull and push up to 25 pounds.
• Able to stand, walk, stoop, kneel, bend, and reach.
• Subject to environmental conditions, work activities can occur inside and outside.

At Evermore, your role isn't just a jobit's a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We're building a whole new class of hospitality in Orlando, so we're looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you'll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives.

Are you ready to join the team that's redefining how to vacation? Join us today! We can't wait to meet you!

EOE/M/F/D/V

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.